- answering product inquiries, and ensuring customer satisfaction. - collaborating with internal teams and external partners to address concerns and improve processes.

Managing the HART Instagram account for 10+ locations, including producing and executing all content, campaigns and copywriting.

Managing the POPL Instagram account including producing and executing all posts, stories and campaigns as well as monitoring all online platforms for POPL. Copywriting for all platforms.

Planning and executing posts for all social media, copywriting, video creating and editing, writing press releases, participating in daily meetings, creating and designing news letters, writing copy for the website, selecting photo material for all platforms, as well as external sources representing the company.

Responsible for welcoming guests and guest satisfaction.

Responsible for welcoming guests, bookings/reservations and customer service.

After the internship at noma, I was offered a position as Booking Assistant, which included working closely with the Booking Manager on a daily basis, communicating with guests via the booking email - handling daily inquiries, complaints, cancellations, reservation changes, etc. I was also responsible for guest research, making relevant lists (allergies, handling COVID vouchers, etc.) , communication with the chefs and other tasks.

Dealing with suppliers, in charge of FOH staff, producing and executing all social media posts including copywriting, communication and service.