Divya Chhabra Email & Phone Number

Mississauga, Ontario, Canada

Spearheaded a team of 10 members, overseeing all warehouse functions and guaranteeing seamless operations across all the activities.

Scarborough

•Established and maintained a high standard for customer experience within the store, resulting in a 95% customer satisfaction rating.•Provided targeted mentoring and coaching to 5 Retail Coordinators, resulting in a 20% improvement in their performance metrics.•Arranged store merchandise to the utmost standard, ensuring all displays were well-priced, fully stocked, and neatly arranged, contributing to a 15% increase in sales revenue.

Milton, Ontario, Canada

•Greeting and assisting customers with inquiries and information on products and promotions.•Working in a fast-paced environment with recovery merchandise from the customer service desk and other areas of the store.•Provide input on customer complaint resolution and communication.

Delhi, India

•Created, developed, and implemented diversity and inclusion programs and initiatives tailored to the needs of marginalized student groups, ensuring alignment with ministry guidelines and objectives.•Chaired 32 workshops and training sessions, reaching over 200 educators, improving teaching methodologies and subject knowledge.•Directed a program budget of $1 million, reallocating resources to achieve a 10% cost savings while maintaining program effectiveness.•Collaborated with over 20 campus partners and stakeholders to promote diversity and inclusion objectives, thereby ensuring the success of the program.

New Delhi, Delhi, India

•Headed 5 large-scale community events, attracting over 1,000 attendees and raising awareness about key social issues.•Secured $50,000 in donations and grants through successful fundraising campaigns, enabling the organization to expand its programs and services.•Administered 2 sustainable community projects, renewable energy installations and waste management systems, benefiting over 200 households and reducing environmental impact.

Graduate Certificate Diploma, Sustainable Business Management, A+

Relevant Courses: Corporate Sustainable Responsibility, Sustainable Urban Development, Project Management, Marketing and Communication.

Masters In International Relations And Area Studies, International Relations And Affairs, Aa

Activities and Societies: Co-Convener at National Service Scheme, Delhi. Mentored Mountaineering club, JNU Delhi. Relevant Courses: Energy.

Bachelors Of Commerce, Business/Commerce, General, A

Activities and Societies: Commerce representative at Student's union. Relevant Courses: Corporate Governance and Social Responsibility.