Deborah A. Williams, Mba, Mdiv., Mmdi Email & Phone Number

Chapel Hill, Nc, Us

North Carolina, United States

Durham, North Carolina, United States

• Ensured inclusive work environment compliance specific to Title VII and ADA accommodations• Provide asynchronous academic support to hybrid and residential students• Track student academic progress, review graduation requirements, plan course load according to students’ selected program and paradigm• Promote and support student engagement in the school’s RISE (Refresher and Intensive for Scholarly Enrichment) as a means of strengthening student academic writing practices• Provide strategies to navigate classroom culture• Review and coach students in the building of their academic portfolio• Review and dialogue with students in preparation for course registration• Engage students with positive reinforcement during challenging assignments, courses, and semesters• Collaborate with other (Student Support Team) SST faculty and staff concerning academically or emotionally at-risk students

Raleigh-Durham, North Carolina Area

Provide leadership and support for collaborative practices by guiding the pursuit of multidisciplinary research projects to discern and disseminate strategies, successes, and struggles from Black pastoral leaders during Reconstruction, Civil Rights, and the Reagan eras. Oversee the execution of the shared goal to provide theological education, practical resources, and leadership formation from a Black Church context for a global church application.• Manage the million-dollar fiscal resources allocated to support the Office of Black Church Studies’ Black Pastoral Leadership—a five-year grant• Review and create annual budgets for the Black Pastoral Leadership Collaboration• Create contracts, memorandums of understanding, and purchase order agreements to support research and grant initiatives• Reconcile expenses in Concur and SAP• Distribute and obtain Deed of Gifts, documenting donor contributions to the Office of Black Church Studies Collections and Archiving initiatives• Monitor expenses for the Black Pastoral Leadership Collaboration and the Black Church and Public Policy Exploratory grant• Recruit, onboard, and mentor work-study students and Duke Divinity School staff• Collaborate cross-departmentally with Duke Divinity School’s Student Life, Alumni Affairs, Finance, Admissions, Academic Programs, Development, Communications, and Human Resources• Collaborate with University Partners, including Duke Chapel, Duke International House, Rubenstein Rare Book & Manuscript Library, Duke Office of Durham & Community Affairs, and Duke Health Community Health

Durham, North Carolina, United States

Academic and Field Education Paid InternshipsThrough this internship and consultant experiences, I cultivated a greater synergy between religious institutions and the justice system by working with universities, students, and communities. In the various appointments, I collaborated with corporate leadership to provide the tools and coaching needed to create a healthy work environment where all team members could deliver excellence in meeting corporate goals.I learned how to use theological meanings in various situations by applying my years of customer service and my background training of corporate and private leaders and their teams. My field placement rotations helped me discover new ways to focus my energies on steering clients’ personal and professional self-discovery. So that all could realize their gifts, graces, and worth. I used my transferable business and leadership skills to challenge clients to take the information and tools provided for their personal and vocational growth. As a result of my placements, I developed strategies to address underdeveloped areas of professional development that include emotional intelligence, corporate culture, diversity, valuing individuals, and communicating through organizational culture changes.Appointments included:• Office of Black Church Studies, Durham, NC(July 2019-November 2019)• Second Chance Community Improvement Plan (SCCIP), Dallas/Ft. Worth, TX (May 2018-November 2019)• St. Joseph’s African Methodist Episcopal Church, Durham, NC (September 2017-May 2018)• Urban Ministries of Wake County, Raleigh, NC(May 2018-November 2019)• International House Graduate Assistant, Durham, NC (November 2016-May 2018)

Raleigh-Durham, North Carolina Area

(PROMOTION)I collaborated with HR partners and community leaders for shared engagement and team building. As the AVP, I lead the leadership team in developing DEI strategies to solidify team member belonging. I ensured compliance with corporate, legal, investor, regulatory, and business policies through spearheading and directing pipeline management and forecasting for operational soundness. I championed both leadership and individual contributor participation in Employee Business Resource Groups and Employee Affinity groups.• Coach, influence, develop and manage team members in decisions relative to performance reviews, termination, hiring, and salary actions• Participates in strategic planning discussions for the business unit and provides recommendations regarding the future direction• Prepares performance reports and ensures production and quality metrics are being followed • Liaise with senior leaders to preserve operational excellence for Wells Fargo, its customers, and its investors• Influences performance of a business unit by contributing to the decision-making leadership and the influencing of the budget for the business unit

Raleigh-Durham, North Carolina Area

(PROMOTION) Led day-to-day foreclosure activities. Developed and implemented operational, servicing, and documentation procedures, methods, and work systems. Facilitated learning opportunities to drive the 16-Core Competencies of professional development.• Foster leadership and coaching of one of Wells Fargo’s India Solutions teams• Facilitate and drive results through collaboration with attorneys, affiants, and WFIS partners • Supplemental Statement of Review and the Hawaii Statement of Review• Hold quarterly meetings with HR partners to ensure hiring strategies align with EEOC compliance• Liaise with direct-report leadership to verify team member workplace accommodations and leaves

Raleigh-Durham, North Carolina Area

(PROMOTION)Conducted case monitoring activities for both in-house and direct source loans in active bankruptcy. Supervised exempt and non-exempt loan servicing specialists within the trustee division. Trained team on regulatory compliance industry and corporate standards to minimize process risk.• Research, plan, and conduct monthly diversity and inclusion team meetings• Led supportive onboarding initiatives for direct managers, team members, and gender reassigned/confirmed team members’ preparing for depart reentry• Ensured inclusive work environment compliance specific to Title VII and ADA accommodations• Identify process gaps and generate solutions to minimize corporate losses • Generate reporting structure for consistent review of production and quality trends• Conduct performance reviews, 1 to 1 coaching, and side-by-side performance audits

Raleigh-Durham, North Carolina Area

• Coach, develop and supervise exempt/non-exempt administrative support staff and senior specialist within the Loss Mitigation team• Direct Single Point of Contact (SPOC) with pipeline management• Responsible for direct customer contact of call escalations• Representing business unit during corporate meetings • Relay organizational goals, vision, and values of team member engagement• Coach and develop team leads with daily reporting, team priorities, and escalation follow-up• Identify team priorities, set and implement departmental goals• Conduct performance reviews, 1 to 1 coaching, and side-by-side team member observations• Responsible for loan processing, documentation, pre-closing/closing tasks and underwriting activities• Ensure compliance with Wells Fargo, investor, legal, regulatory or business policies • Ensure SPOC team mitigate business unit risk in process management• Monitor call quality and S.O.A.R scoring• Responsible for hiring and coaching to production, servicing, and documentation

Durham, North Carolina, United States

(PROMOTION)

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Master Of Management/Organizational Diversity & Inclusion Leadership, Diveristy, Equity, & Inclusion

Master Of Divinity (M.Div.), Christian Education

Areas of Focus: Reconciliation; Public Policy; Social Justice; Domestic Violence Survivorship and Advocacy; Black Church Studies;

Masters, Business Administration

Ba, English