With over 5 years As a social media manager and marketer with experience on both Twitter and Instagram, I bring a unique skill set to the table. I have a proven track record of working with local Nigerian brands to create online engagements and interactions with clients, which has honed my communication skills. My previous experience working with a law firm has also helped me develop strong interpersonal skills that are valuable in a customer-facing role. I have a strong understanding of the importance of building relationships with customers and clients through online interactions. I have a keen eye for detail and am able to craft engaging social media posts that capture the attention of your target audience. Furthermore, my ability to attend to customer complaints and escalate problems to the appropriate team demonstrates your ability to handle complex situations with empathy and professionalism.Overall, my experience as a social media manager and marketer on Twitter and Instagram, combined with my excellent communication skills, make me a valuable asset to any company looking to build its online presence and engage with customers in meaningful ways.
Freelance
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Social Media ManagerFreelance Jun 2019 - Present•Creating and uploading content to social media platforms.• Researching social media trends to support the company’s advertising and marketing activities.• Interacting with customers via the company's social media platforms like Facebook, and Twitter for businesses and organizations.• With an organic following of over 30k followers on Twitter, I’ve Collaborated with local and international brands like Johnnie Walker Amstel Malta, Aiben Properties, and izville hotels for promotional content and awareness campaigns.• Building brand awareness for medical health practitioners like MedicaidCF, and ROMFAT Foundation.
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Customer Care ConsultantIpf Digital Mar 2023 - Jul 2023Tallinn, Harjumaa, Estonia -
Head Of ChamberEnyang E. Oyama & Associates Jan 2021 - Apr 2022Abuja, Federal Capital Territory, Nigeria• Drafting letters, contracts, wills, and other legal documents.• Offering advice and potential solutions to various parts of corporate strategy.• Assisting the employees to understand their roles within the structure of the organization in more detail.• Updating of records for court hearings and other legal engagements• representing and defending a client's legal interests
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Operations ManagerPascoe Cosmetics Sep 2015 - Sep 2018Lagos State, Nigeria• Responding to customers’ inquiries, acknowledging and resolving customer complaints.• Responsible for the storage and records of goods received by the company.• Ensuring all orders are sorted and sent out at the appropriate time.• Recruiting, training, supervising , and appraising employees.
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Customer Support AgentPascoe Cosmetics Feb 2010 - Aug 2015Lagos State, NigeriaResponsible for handling customer inquiries and complaints through various channels such as phone, email, chat, and social media in a timely and professional manner.• Escalating complex issues to the appropriate team for a swift response.• Keeping accurate records of customer interactions and transactions.• Providing product or service information to customers.• Maintaining a high level of knowledge about products and services.
Divine Eze Education Details
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Tallinn UniversityLaw -
Nigeria Law SchoolLaw
Frequently Asked Questions about Divine Eze
What company does Divine Eze work for?
Divine Eze works for Freelance
What is Divine Eze's role at the current company?
Divine Eze's current role is Versatile Professional: Customer Support Expert, Legal Practitioner, and Social Media Manager | Dedicated to Exceptional Service and Strategic Solution.
What schools did Divine Eze attend?
Divine Eze attended Tallinn University, Nigeria Law School, Madonna University Nigeria.
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