Divya B Email & Phone Number

United States

Eagan, Minnesota, United States

• Involved in the creation and deployment of custom tabs, components, Visualforce pages, page layouts, and objects to fulfill the specific needs of the application.• Developed and put into use a geographically based dashboard to track case activity, offering insightful information for wise decision-making.• Developed and altered the Salesforce.com user interface using Visualforce, Apex controllers, and the Force.com IDE to improve application functionality and user experience.• Closely worked with the VP of Technology to plan the platform roadmap, rank capabilities, and effectively scope development activities.• Seamless integration of external financial systems, enabling Salesforce to sync data for better data management.• Collaborated closely with MuleSoft teams to map fields for integrations, ensuring smooth data flow between Salesforce and external systems.• Monitored Bulk API jobs in Salesforce to identify and rectify any record failures, optimizing data migration and integration processes.• Leveraged MuleSoft for API integrations, facilitating seamless communication between Salesforce and various third-party applications, enhancing overall system connectivity and functionality.• Contributed to uninterrupted business operations by ensuring efficient application administration, production support, root cause analysis, and prompt issue resolution.• Coordinated and shared development work with Salesforce implementation partners to ensure smooth project execution.• Proficient in optimizing insurance processes with Vlocity solutions.• Skilled in utilizing Vlocity OmniScript for efficient UI development.• Collaborated with MuleSoft for smooth data exchange between Salesforce and external platforms.• Extending functionality through the use of Visualforce Pages and Apex Classes allowed for the development of dynamic and interactive elements for users.

United States

• Work closely with business teams as a business system analyst to translate business needs into understandable and testable functional and integration requirements. • Developed and kept up with FRD, Technical Design Documents, RTM, and Uses Cases. conducting user interviews and JAD sessions.• Completed the collection of the business requirements and properly documented them using Use Cases and process flow charts.• Custom objects were created with custom fields, pick lists, dependent pick lists, and validation algorithms.• Worked on the functional requirements for data conversion, integration, and interfaces.• Prepared the universal data mapping document after reviewing the business data and the entity relationship diagram (ERD).• Many-to-Many relationships were established, and Junction objects were produced in order to implement Roll-up Summary fields that would compile information from child records on the parent.• To conceal crucial information, work flow rules, tasks, the approval process, sharing rules, and profiles were created and put into place. • Created and maintained Apex Classes for Eclipse that implemented SOSL & SOQL statements, enabling fluid database interactions.• Utilized version control tools to manage code changes and collaborate with team members effectively, ensuring code consistency and traceability.• Ensured that database interactions and data access adhered to Salesforce security standards and best practices, safeguarding sensitive information.• Demonstrated strong troubleshooting skills to identify and resolve database-related issues, minimizing downtime and disruptions to business operations.• Kept up-to-date with the latest Salesforce development technologies and best practices, staying informed about industry trends and advancements.• Collaborate closely with Salesforce Developers and support them with data and functional concerns. • Set up and test both pre-built and customized Salesforce objects

Dallas, Texas, United States

• Involved in the design and development of creative solutions that addressed the SFDC CRM Application's functional, migration, and integration needs.• Succeeded in converting a number of apps from Salesforce Classic to Lightning Experience, improving user interface and providing a more engaging user experience.• During the migration from Salesforce Classic to Salesforce Lightning, Visualforce Pages that already existed on the Classic platform were smoothly converted to the Lightning platform using Lightning Style sheets.• Used Query Optimizer to improve data storage and boost the speed of Reports and Dashboards in the Lightning UI. Proven proficiency with the Lightning Flow Builder, the Lightning component framework, Events, the Developer Console, and the workflow tool, employing these capabilities to produce successful solutions.• Made use of the capabilities of the Lightning Design System, Lightning App Builder, and Lightning Component features to create cutting-edge Enterprise Lightning Apps.• Created visually appealing Lightning components, enhancing the user experience by perfecting the look and feel.• Standard objects such as Lead, Account, Contact, and Opportunity that have been modified to satisfy particular business needs and enhance overall data management.• Expertly configured Sharing Rules, Permission Sets, Roles, and Profiles on SFDC Org to ensure the best possible data access and security.• Developed unique report types, reports, and dashboards that offered the organization's decision-makers insightful information and useful data.

Stamford, Connecticut, United States

• Expertly handled Reports and Dashboards to provide insightful data visualization and useful insights for strategic decision-making.• Created bespoke business logic and data processing by designing and creating Apex Classes, Controller Classes, and extensions to fulfill various functional requirements in the application.• Added triggers as necessary to increase application functionality and automate procedures for greater effectiveness.• Developed email templates to automate email notifications and streamline communication within the program.• Effectively used SOQL searches to alter data using platform database objects. Governor Limits were properly taken into consideration.• In charge of carrying out configuration tasks that are in line with business needs, such as creating objects, tabs, and fields.• Using Change Sets, successfully handled the deployment procedures from Sandbox to Production, ensuring dependable and seamless implementations.• Workflows were created and put into place within the application to automate and streamline business activities.• Explored and comprehended fundamental Service Cloud elements as part of Proof of Concept (POC) exercises to learn about the functionalities of the Service Cloud.• Worked on Test Classes to make sure Apex code and application features were reliable and robust.• Effectively managed Salesforce data import and export activities utilizing data Loader to ensure seamless data integration.

India

• Developed workflow rules to streamline business operations and boost productivity. These rules also automated tasks, email alerts, and field updates.• To assure the quality and integrity of the data, key features such as lookups, master-detail connections, dependent pick lists, validation rules, and formula fields have been implemented on custom objects.• Successfully integrated with external systems using SOAP-based integration to validate partner codes via an external site.• Various Reports were created and tailored to fit the needs of different user profiles, giving stakeholders pertinent and useful information.• Established open groups and provided the necessary permissions to ensure the safe and controlled exchange of information.• Effective data management was made possible by skillfully performing data loads in a variety of objects utilizing Data Loader and Workbench.