Divya Kumar Email & Phone Number

Cirencester, England, United Kingdom

Organization: St James Place/ Intellect Design Arena, Cirencester, UK Role: Programme Delivery/Project Manager Mar 2023 – Till Date• Managing RPA team and direct interaction between client and team in offshore.• Creation, maintenance, and ownership of the planning, tracking, and resourcing and ensuring adherence by the RPA dev team and other areas responsible for delivery. • Responsible for resource capacity• Managing business readiness and release communications, ensuring budget adherence and timely project delivery.• Drove 13+ PI Planning sessions, identifying risks and dependencies, communicating effectively with stakeholders, and formulating quarterly project plans.• Impact assessment against the priorities • Working in Kanban board and tracking all the JIRA’s till the delivery• Collaborate with the team, stakeholders, project leads, and external third parties on the project deliverables including cost, escalations, progress, scope, dependencies, timelines, risk, and mitigations.• Ensure that projects are delivered within the approval budget. • Proactively working on the Risk highlighted and escalate if required on time.• Ensure that project is delivered successfully without any delay.

• Acted as a client interface for Service Delivery and Operations function.• Managed incident, problem, and change management, and collaborated with development and operations team and third-party team.• Direct interface between the client and into the Data Operations and Application Delivery Teams residing both onshore and offshore via both the Departmental Heads and their Incident/Problem Managers. • Provide input into the management of skills matrices to enable the management of single points of failure, knowledge transfer and succession plans to support the Data and Dev managers.• Champion of ITIL standard practices ensuring they are utilized and adhered by working with the Data Operations and Development Managers along with the Assurance Function to drive quality and continual improvement. • Ensure the function works collaboratively and team members work in a positive environment.• Working closely with project team on User Stories & Sprint in JIRA

Cirencester, England, United Kingdom

Defining clear Test Strategies adapting risk based and shift left principles ensuring delivery to time, quality and budget. Define, improve and streamline test processes and methodologies to industry standard, enable deliver testing as a fully independent managed service into any project or ProgrammeProvide technical guidance to both internal test teams and to the project. Integrating testing into the early stages of the Delivery Lifecycle Test governance and Quality Assurance over delivery from external partners. Define, measure quality through KPI’s and govern acceptance at every quality gate.Managing stakeholders and maintaining strong working relationship with senior management and partners through effective communication and collaboration. Managed the requirements traceability matrix through the lifecycle of the project. Responsible for tracking risks / issues that may impact the productivity/scheduling/quality of development activities and plan mitigation appropriatelyOwnership in preparing metrics like Defect backlog, Re-Work hours, efficiency and report to Client.Working experience on various domains such as Wealth Management, Banking, Mobile Banking, Healthcare and Education domain. Involved in business requirement and design review and there by proactive identification of Nonconformance in early phase of software life cycle. Collaborate with wider team and support the testing process. Lead and mentor a global QA team both Onshore and Offshore to support End to End testing. Working closely with BA and Business Owner to get the test scenarios, test cases are reviewed. Involved in Functional, Integration, System & Regression Testing.Responsible for End-to-End testing & implementation . Development and execution of SQL queries as part of testing web applications as well as reporting application. Hands on experience in working on UNIX platforms during deployment and other application setup process.

India

Requirement analysis and project estimation discussion with Business Team.• Project plan approval and environment setup.• KPI identification and allocation for the team.• Analyzing and approving the Test Cases prepared by the team.• Test cases review and requirement traceability matrix (RTM) for functional requirements.• Analysis of test data for the test cases.• Creation of requirements, releases & cycles in Quality Center tool.• Execution of manual test scripts.• Test coverage analysis.• Defect logging and tracking for the defects identified.• Coordinating with development team on identified defects.• Bug Triage with development team.• Live Analysis report generation in Quality Center tool.• Test reports presentation during project release.• Coordinating between Online & Offshore team on project development.• Preparation of weekly and daily status reports and tracking• Mind Mapping for quality application improvement.• Conducting review meetings within the team• Working on JIRA tool on post-delivery issues and new functionality.

India

• As Senior QA Engineer: -• Requirement analysis and project estimation discussion with Business Team.• Project plan approval and environment setup.• Analyzing and approving the Test Cases prepared by the team.• SEO (Search Engine Optimization) Testing.• Validating the URL’s, Breadcrumb and Titles using the Perl script.• Test cases review and requirement traceability matrix (RTM) for functional requirements.• Responsible for scheduling and tracking the knowledge transfer for the new resources.• Coordinating with development team on identified defects• Bug Triage with PM’s• Daily task allocation to the team.• Meeting with the onsite team for requirement analysis.• Conducting Review Meetings within the Team• Ensure high quality and accuracy is maintained throughout the software release

India

• Preparation of high-level test scenarios,• Test Case review.• Daily task allocation• Interacting with the onsite team PM’s for requirement analysis.