Divya Sachdeva Email & Phone Number

Calgary, Alberta, Canada

Promoted to store manager from ASM, successfully managing the store, overseeing new hires' training while maintaining sales and customer service standards.● Successfully managed the store, ensuring adherence to sales targets, KPIs, and customer service standards.● Implemented regular training sessions and evaluations to ensure adherence to operationalstandards and maintain excellence in service delivery.● Ensured proper dispensing and troubleshooting procedures were consistently… Show more Promoted to store manager from ASM, successfully managing the store, overseeing new hires' training while maintaining sales and customer service standards.● Successfully managed the store, ensuring adherence to sales targets, KPIs, and customer service standards.● Implemented regular training sessions and evaluations to ensure adherence to operationalstandards and maintain excellence in service delivery.● Ensured proper dispensing and troubleshooting procedures were consistently followed touphold quality standards and enhance customer satisfaction. Show less

Calgary, Alberta, Canada

● Conducted quality checking and dispensing as per COA Standards.● Successfully opened the store, including setting up insurance billing accounts, orderingstock, and assisting in the hiring process. ● Provided training to newly hired staff, imparting knowledge of optometry and the optical field, fitting techniques, troubleshooting, and customer complaints handling.● Managed billing processes through various service providers, resolving errors to maintain customer… Show more ● Conducted quality checking and dispensing as per COA Standards.● Successfully opened the store, including setting up insurance billing accounts, orderingstock, and assisting in the hiring process. ● Provided training to newly hired staff, imparting knowledge of optometry and the optical field, fitting techniques, troubleshooting, and customer complaints handling.● Managed billing processes through various service providers, resolving errors to maintain customer satisfaction. Show less

Calgary, Alberta, Canada

Ludhiana, Punjab, India

Chandigarh, India

Worked as an optometrist in a flagship store

Bengaluru, Karnataka, India

Bachelor Of Applied Science - Basc, Optometry

Bachelor'S Degree, Optometry