Divya Shukla Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, In

As the Center of Excellence for Talent Engagement at ZEE Entertainment, I spearhead strategic talent engagement and development programs across all business verticals, including Linear TV Channels, ZEE Studios, ZEE Music, ZEE Digital Business, and ZEE Technology. My initiatives foster a culture of excellence and innovation.I launched an engagement framework based on five pillars: Purpose, Wellbeing, Diversity & Inclusion, Collaboration, and Synergy Groups. This framework significantly increased people effectiveness and improved the eNPS score.Additionally, I spearhead business partnering for the critical Digital unit, ZEE5.Strategic HR business partnership to Digital business units (Zee5 India, Zee5 Global) by ensuring seamless implementation of HR strategy, policies, systems and processes and driving HR interventions and initiatives across. Heading the talent agendas for all digital unit Zee5 India, Zee5 Global by Partnering with business leaders to translate strategic business needs and capabilities into talent requirements and lead initiatives to attract, retain, develop and motivate a skilled and diverse workforce.Serve as a strategic adviser on all departmental restructuring, workforce planning and business realignments.Act as a change-agent and drive internal transformation initiatives with the Digital business.

Mumbai, Maharashtra, In

I spearhead business partnering for one of the critical business of ZEE entertainment - ZEE5. I Partner with CBOs to establish and execute a comprehensive talent strategy, driving business growth and operational excellence for ZEE5 India and ZEE5 Global.Talent Acquisition Strategy: From annual planning to innovative hiring solutions, I oversee career progression and succession planning to attract and retain top talent.Cross-Functional Productivity: As part of the core strategic group for Digital business, I identify productivity areas and curate incentive-based projects to foster a collaborative, performance-driven culture.Learning & Development: I drive upskilling on digital platforms, manage techno-functional training, develop new-age managers, facilitate strategic leadership programs, and provide clear career paths to foster growth.Performance & Rewards: I redesigned the compensation structure, implemented a cafeteria pay model, and introduced six various theme based recognition platforms to drive a culture of appreciation.Employee Relations: I launched ZEE Care to address organizational and people issues, revamped HR policies and processes, reducing employee turnover from 39% in FY22 to 14% in FY24.

Gurugram, Haryana, India , In

Led the talent agendas for UK, Spain, and Germany during covid and helped in reshaping organization, in line with country specific labor laws.Talent Development: Launched the performance metrices & career path framework in OYO Europe to enable growth paths.HR Policies: Implemented simplified HR policies, systems & procedures for the compliant HR Operation process.Performance Management- Launched the performance & career path framework in OYO Europe.Organization Structure- Restructured organization taxonomy in OYO Europe (UK & Spain) by successfully conducting the consultation process to increase business efficiency during Covid.Key Project: eNPS- Led the project in OYO Europe to improve overall culture and people development by improving score from 42 to 60 in a span of a year.

Gurugram, Haryana, India , In

Regional HR – OYO Middle East Dec 2018 – Jan 2020HR Process- Set up the process and redefined the policies for Recruitment, Training, Payroll and performance management with the help of country heads, finance and local labour law team. Talent Acquisition- Helped in business expansion in 4 countries in collaboration with country heads. Hired, onboarded, and trained 480 On roll/contractor staff within 6 months.Learning & Development: Partnered with business on TNI, designed & imparted functional training module. Elevating the First time managers by behavioural and strategic interventions.Performance Management: Defined Goals and KPIs for individuals and created career paths and framework for cross functional reviews to promote collaboration and drive performance for 380 employees in Middle East.

Delhi, Gurugram, India, Haryana, In

As a Head of Talent Acquisition and I led a team of 11 recruiters, successfully hired 8000 (technical and non-technical) staff. I introduced recruitment success metrics, launched recruitment software, and implemented assessment and development centers for efficient business goals delivery.

Delhi, Gurugram, India, Haryana, In

Managed and developed 1200 employees of Risk, Operations and Technology vertical.* Recruitment - Managed Operations, Risk and technical vertical hiring and onboarded 950 employees.* Performance Management- Successfully executed performance process for both the departments, revamped R&R programs and launched incentive scheme to drive performance-based culture.* Attrition Control- Handled Attrition control project for entire organization across functions- FY 14-15 and reduced churn from 35 % TO 20% further brought down till 7% in FY 15-16.

Faridabad, Haryana, In

* HR Analytics- Served as HRMIS executive used data-driven insights & contributed in developing dashboards and helped in Performance and incentive calibration.* Recruitment- Hired 150 Insurance sales professionals & facilitated process training in just 3 months and helped in expanding the insurance vertical for ATS.