Divya Agarwal Email & Phone Number

United Kingdom

Cambridge, England, United Kingdom

• Supported on-campus activities which promoted safe behaviour amongst the community in view of covid-19.
• Provide guidance to the community members and visitors on the universities safe behaviour procedures and encourage them to follow the same.
• Ensured customer satisfaction by assisting those exempt from measures such as wearing a face covering.
• Ensured strict measures and nudged the non-followers of the guidance provided by the government and the University.
• Keeping a record of data for the Track and Trace analysis to maintain safety and penalise those community members who do not follow safe behaviour guidance on campus.

• Publicizing the present Alumni community for current students.
• Planning and coordinating with other departments about events and potential alumni profiles.
• Research various strategies used by other universities to engage with alumni.
• Providing content for Alumni newsletters, magazines, and social media accounts.
• Managing budget for events and prizes/compensation.
• Plan, create and post content on university social media platforms (LinkedIn, Twitter, and Facebook).

Cambridge, England, United Kingdom

• Gathering feedback from the students in form of surveys, questionnaire or one to one interactions.
• Analyzing the feedback data and acting as a student leader representative voice thereby solving the problems faced by the students.
• Ensuring smooth communication between the students and the university for the flow of relevant information needed by the student during their time as a student.

Cambridge, England, United Kingdom

• Responding to fire alarm and acting as a fire marshal thereby ensuring the safety of the residents got the evacuation done for 500 people.
• Assisted residents by providing them access to enter in case of lost or stolen keys.
• Resolved conflicts within the accommodation campus in order to maintain discipline.
• Provided support and information to residents in situations of distress or uncertainty.
• Assisted in maintaining good public relations with residents and the residential services team by providing a customer satisfactory service.
• Carrying out patrolling services concerning the safety and security of the students on the campus.

Cambridge, England, United Kingdom

• Ensured customer satisfaction by carrying out tasks like cleaning, decoration, etc.
• Assisted residents by signposting them to use services and support agencies by being the first point of contact for the customers
• Assisted the team with the training of health measures needed to be taken while on campus.
• Assisted in the successful weekly fire alarm drill evacuation procedure of 700 students.
• Assisted the team with the monthly meter read in University Accommodation.
• Keeping record of all the stocks, locations and assets registers in order for the smooth running of the operations.

Cambridge, England, United Kingdom

• Provided outstanding customer support, assessed customer style and requirements, made personal recommendations of pieces/services, and resolved product issues as they arose.
• Maintained a high level or professionalism while building and cultivating trusting client relationships.
• Promoted and closed sales of high-end luxury goods collections including bags, wallets, shoes and clothes.
• Oversaw all products merchandising, backstock organization and replenishment of core items.
• Increased company profits and consistently met or exceeded monthly sales goals.

United Kingdom

• Represented 35,000+ ARU students to ARU senior committee and the SU Board of Trustees during the pandemic developing strong communication skills.
• Participated as an active member on the Board of Governance committee, assisting with the recruitment and interviewing of student trustees.
• Actively assisted in the recruitment of the project’s coordinator by interviewing candidates as a panellist.
• Lobbied with the university for lifting the spending cap for Books Plus in SU shops.
• Led the campaign to provide free sanitary products across the university resulting in successful implementation.
• Increased student engagement by introducing the quarterly HEMS newsletter showcasing different festivals, student achievements, and society achievements.

Cambridge, England, United Kingdom

Hyderabad, Telangana, India

• Managed public relation activities of the company thereby addressing the media and news channels.
• Interaction with different social groups, advertising agencies and T.V Channels enabled me to understand the entertainment media industry and prepare the marketing briefs.
• Conducted events managing a crowd of 1500 people with particular emphasis on Artist Management, Music and Visual mappings.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Activities and Societies: Course Representative for the year 2020-2021 for MBA. • Specialization in Human Resource. • Research Subject –.

Bachelor Of Arts - Ba, Mass Communication/Media Studies, 75%

Activities and Societies: Co-ordinated various networking events. Content Editor for College's annual year book. • Specialization in Mass.