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Divya Agarwal Email & Phone Number
Client Operations Analyst
at
HSBC
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Client Operations Analyst
Location
Leeds, England, United Kingdom
Company size
Who is Divya Agarwal? Overview
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Quick answer
Divya Agarwal is listed as Client Operations Analyst at HSBC, a with 186860 employees, based in Leeds, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Divya Agarwal.
Divya Agarwal previously worked as Client Services Specialist at Hsbc and Customer Services Executive at Hsbc. Divya Agarwal holds Master'S Degree, Business Administration And Management, General, Merit from University Of Leeds.
Company email context
Email format at HSBC
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HSBC
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Profile bio
About Divya Agarwal
I am a recent MSc in Management Graduate from the University of Leeds, where I graduated with a First Class degree. I am looking for Graduate roles in Client Services, Consulting or similar fields. I became passionate about client services and relationship management during my work experiences at HSBC and Maximus. Delivering exceptional customer experiences and understanding client needs to provide tailored solutions truly excites me.My Tool Stack: CRM, Salesforce, Sinch, BMM, MS Office Suite, HTML
Current workplace
Divya Agarwal's current company
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Hsbc
5 roles
Divya Agarwal work experience
A career timeline built from the work history available for this profile.
Client Services Specialist
CurrentAcquired and maintained in-depth knowledge about compliance and regulatory products to provide expertise and assistance on product features and functionality.Accurately troubleshooted and investigated complex issues, responding to client demands in a courteous, professional, accurate and timely manner.Manage and escalate requests appropriately while maintaining overall ownership of client interaction and delivery of solution.Identify, capture, and channel client feedback on product features, functionality and the product technical architecture to the Product Management teams.Spearheaded technology project for managing 200 clients data and utilized SQL to enhance database management, leading to a 20% increase in data retrieval efficiency.
Apr 2024 - Present
Customer Services Executive
HSBC is a multinational banking and financial services corporation, providing a wide range of banking products and services.Communicated with 60+ customers daily, resolved queries, achieved 95% satisfaction scores.Independently resolved 80% queries, boosted mobile app adoption by 25%.Maintained high accuracy, processed 90% requests error-free on first attempt.
Jan 2023 - Apr 2024
Work Placement
Maximus is a leading provider of recruitment and staffing solutions.Sourced and screened 50+ candidates, filled 75% open positions within tight deadlines.Collaborated cross-functionally, secured 90% candidate shortlist approvals.Managed full recruitment lifecycle, reduced time-to-hire by 20%
Jun 2023 - Aug 2023
Account Management Associate
Alpha Plus Technologies is a finance solutions company offering software and services to banks and financial firms globally.Maintained 200+ client relationships, increased average revenue by 10% for 10 clients.Conducted industry analysis, identified growth areas, boosted average revenue by 15%.Evaluated internal control systems, increased client investments by 12%.
Jun 2021 - Sep 2022
Team & coworkers
Colleagues at HSBC
Other employees you can reach at hsbc.com. View company contacts for 186860 employees →
KA
Kedar Aiya
Colleague at HsbcPune, Maharashtra, India
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RD
Rahul Dharpawar
Colleague at HsbcPune, Maharashtra, India
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BL
Baptiste Loubet Marcato
Colleague at HsbcParis, Île-De-France, France
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TS
Tina Shukla
Colleague at HsbcMumbai, Maharashtra, India
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TB
Travis Barker
Colleague at HsbcLondon, England, United Kingdom
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RC
Rakesh Chunchu
Colleague at HsbcHyderabad, Telangana, India
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JB
Joe Burden
Colleague at HsbcBuffalo-Niagara Falls Area, United States
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YC
Yvonne Chao
Colleague at HsbcTaipei City, Taiwan, Province Of China
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AD
Annesha Dhar
Colleague at HsbcKolkata, West Bengal, India
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MP
Mahendra Patil
Colleague at HsbcPune, Maharashtra, India
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Kedar Aiya
Colleague at HsbcPune, Maharashtra, India
View →
RD
Rahul Dharpawar
Colleague at HsbcPune, Maharashtra, India
View →
BL
Baptiste Loubet Marcato
Colleague at HsbcParis, Île-De-France, France
View →
TS
Tina Shukla
Colleague at HsbcMumbai, Maharashtra, India
View →
TB
Travis Barker
Colleague at HsbcLondon, England, United Kingdom
View →
RC
Rakesh Chunchu
Colleague at HsbcHyderabad, Telangana, India
View →
JB
Joe Burden
Colleague at HsbcBuffalo-Niagara Falls Area, United States
View →
YC
Yvonne Chao
Colleague at HsbcTaipei City, Taiwan, Province Of China
View →
AD
Annesha Dhar
Colleague at HsbcKolkata, West Bengal, India
View →
MP
Mahendra Patil
Colleague at HsbcPune, Maharashtra, India
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2 education records
Divya Agarwal education
Master'S Degree, Business Administration And Management, General, Merit
B.E, Chemical Engineering, Merit
FAQ
Frequently asked questions about Divya Agarwal
Quick answers generated from the profile data available on this page.
What company does Divya Agarwal work for?
Divya Agarwal works for HSBC.
What is Divya Agarwal's role at HSBC?
Divya Agarwal is listed as Client Operations Analyst at HSBC.
Where is Divya Agarwal based?
Divya Agarwal is based in Leeds, England, United Kingdom while working with HSBC.
What companies has Divya Agarwal worked for?
Divya Agarwal has worked for Hsbc, Maximus, and Alpha Plus Technologies.
Who are Divya Agarwal's colleagues at HSBC?
Divya Agarwal's colleagues at HSBC include Kedar Aiya, Rahul Dharpawar, Baptiste Loubet Marcato, Tina Shukla, and Travis Barker.
How can I contact Divya Agarwal?
You can use AeroLeads to view verified contact signals for Divya Agarwal at HSBC, including work email, phone, and LinkedIn data when available.
What schools did Divya Agarwal attend?
Divya Agarwal holds Master'S Degree, Business Administration And Management, General, Merit from University Of Leeds.
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