Divya Shah Email & Phone Number

Ottawa, Ontario, Canada

• Utilizing written and verbal communication skills and organizational skills to spearhead the recruitment of a new Co-Op student • Created and continuously developing training guides for the on-boarding of new employees• Utilizing attention to detail and analytical skills to update Black Books with client recoveries obtained throughout the year • Utilizing business administration skills to draft and publish legal contracts and documents• Performing quality assurance checks on legal documents while applying attention to detail•Working within HR processes and procedures to aid staff in documentation completion

• Utilizing analytical skills to preform salary forecasting for the next fiscal year in the Black-books• Utilizing business administration skills to draft and publish legal contracts and documents that brought in over $3 million in four months• Performing quality assurance checks on legal documents while applying attention to detail•Working within HR processes and procedures to aid staff in documentation completion

• Utilizing communication skills to conduct weekly presentations on the work I have completed to our director• Aiding in COVID-19 related requests by drafting contracts to supply software in order to aid in the supply of PPE•Utilizing business administration skills to draft and publish legal contracts and documents• Performing quality assurance checks on legal documents while applying attention to detail•Working within HR processes and procedures to aid staff in documentation completion

Toronto, Ontario, Canada

• Utilize communication skills, leadership skills, and in-depth knowledge of the company and its procedures to train new hires• Utilize leadership and communication skills to direct others on how to create new displays for the storefront• Utilize data analysis skills to assist in counting inventory at the end of the quarter• Employ communication skills with co-workers and customers both face-to-face and over the phone• Utilize suggestive selling techniques to increase overall sales and ensure daily targets are met• Replenish and refill inventory to ensure that the storefront is constantly stocked• Utilize data analysis and organizational skills to ensure that the correct shipments are delivered and that skids are placed in their appropriate places to increase efficiency• Utilize leadership skills to direct others in taking and fulfilling shipments• Highlighting and compartmentalizing key information in conversations with customers to ensure that products can be suggested based on their needs

Toronto, Ontario, Canada

• Utilize data analysis skills to assist in counting inventory at the end of the quarter• Employ communication skills with co-workers and customers both face-to-face and over the phone• Utilize suggestive selling techniques to increase overall sales and ensure daily targets are met• Replenish and refill inventory to ensure that the storefront is constantly stocked• Utilize data analysis and organizational skills to ensure that the correct shipments are delivered and that skids are placed in their appropriate places to increase efficiency• Utilize leadership skills to direct others in taking and fulfilling shipments• Highlighting and compartmentalizing key information in conversations with customers to ensure that products can be suggested based on their needs

Toronto, Ontario, Canada

• Helped contact patients to inform them of the change in phone and fax numbers to ensure that they had accurate contact information for medical professionals• Utilized data analysis skills to identify which patients need to be contacted from a large database of clients and finished project three days ahead of schedule

Mississauga, Ontario, Canada

• Helped update records to LSB’s new software by updating and creating Clinical Notes and Records (CNR’s)• Communicated with clients, their doctors, and various insurance companies to obtain information that was relevant to the clients’ case• Requested medical notes and records for select clients that were in the Customer Relationship Management (CRM) tool from their doctors• Put together packages of the relevant forms that the legal professionals would need when meeting with clients

Stouffville, Ontario, Canada

• Worked independently in running and managing the Emergency Room Kiosk outside of the main location• Utilizing verbal communication skills while taking and fulfilling customer orders and handling cash to ensure that orders were filled correctly and as efficiently as possible• Replenished and refilled inventory to ensure that the storefront was consistently stocked• Maintained the cleanliness of the restaurants to ensure that the restaurants were up to Provincial Health and Safety Code• Employed suggestive selling techniques to increase overall sales during Camp Day fundraisers which helped the location donate the most to at-risk youth in comparison to other locations across Stouffville