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Divyank Verma is listed as Business Analyst | AWS Cloud Practitioner at Carrolls Irish Gifts, a with 96 employees, based in Lucknow, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Divyank Verma.
Divyank Verma previously worked as Customer Service Executive at Carrolls Irish Gifts and Technical Business Analyst | FMCG Startup at Amazon Fba And Fbm. Divyank Verma holds Master Of Science - Ms, Business Analytics | 1St Class Honors from Dublin Business School.
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Innovative and solution-focused Business Analyst with 4 years of experience, in management, consulting with clients, and data analysis. Adept at supporting product design and development improvements through a technically-minded approach. Passionate about emerging technologies and their potential for enhanced digital development. Renowned for strong communication and collaboration skills, leading and motivating high-performing cross-functional teams to deliver products that meet and exceed client requirements. Committed to driving product innovation and achieving key performance indicators.
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Dublin, County Dublin, Ireland
• Consistently surpassed KPIs, including reducing average handling time and improving customer satisfaction scores.• Utilized Business Central and PowerBI to continuously check the stock level.• Worked with supervisors and management team to maintain efficient inventory management.• Effectively resolved more than 40 customer complaints and issues, ensuring prompt resolution and customer satisfaction.
India
• V Enterprises was a startup trading company dealing in FMCG, and Private Label Merchandise Importing and reselling across India.• Created data-driven reports and dashboards to boost annual turnover by 26% in FY 2021-2022 through PowerBI, and submitted quarterly reports to stakeholders..• Reduced operational costs by 19% quarter-over-quarter by optimizing bulk ordering processes and implementing cost-benefit analysis strategies.• Designed and implemented demographic-based dashboards using SQL, PowerBI, and Business Central, leading to improved customer segmentation, target marketing, and business decision-making processes.• Collaborated with stakeholders— including FMCG Suppliers, Certification Authorities, and B2B/B2C clients—to establish performance metrics (FPY, CSAT, COQ, SQI, On-Time Delivery Rate), resulting in a 15% improvement in product delivery efficiency.• Used Data visualization tools, including PowerBI, and Business Central to create dashboards giving insights into sales, customer satisfaction, Cost of Quality, Product Return Rate, and Supplier Quality Index.
Lucknow, Uttar Pradesh, India
• Successfully resolved 150+ daily customer requests by analyzing coverage needs, driving a 20% increase in customer satisfaction and retention rates.• Negotiated favourable terms and pricing based on market data analysis, resulting in a 12% improvement in customer retention and policy renewal rates.• Provided risk and compliance analysis for insurance products, helping clients select optimal policies and reducing claim disputes by 15%.
Other employees you can reach at carrolls.ie. View company contacts for 96 employees →
Michael Collins
Colleague at Carrolls Irish GiftsDublin, County Dublin, Ireland
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Richard Santiago
Colleague at Carrolls Irish GiftsJohnson City, New York, United States
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Victor Madera Albors
Colleague at Carrolls Irish GiftsGreater Dublin, Ireland
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Peter Connolly
Colleague at Carrolls Irish GiftsIreland
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Hannah Malone
Colleague at Carrolls Irish GiftsDublin, County Dublin, Ireland
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Andrea Jarandilla
Colleague at Carrolls Irish GiftsCounty Dublin, Ireland
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Sandra Kumelyte
Colleague at Carrolls Irish GiftsIreland
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Glenn Killeen
Colleague at Carrolls Irish GiftsDublin, County Dublin, Ireland
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Michele Ryan
Colleague at Carrolls Irish GiftsIreland
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Eric Sitta
Colleague at Carrolls Irish GiftsDublin, County Dublin, Ireland
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Quick answers generated from the profile data available on this page.
Divyank Verma works for Carrolls Irish Gifts.
Divyank Verma is listed as Business Analyst | AWS Cloud Practitioner at Carrolls Irish Gifts.
Divyank Verma is based in Lucknow, Uttar Pradesh, India while working with Carrolls Irish Gifts.
Divyank Verma has worked for Carrolls Irish Gifts, Amazon Fba And Fbm, and Suraksha Chakra Insurance Brokers Private Limited.
Divyank Verma's colleagues at Carrolls Irish Gifts include Michael Collins, Richard Santiago, Victor Madera Albors, Peter Connolly, and Hannah Malone.
You can use AeroLeads to view verified contact signals for Divyank Verma at Carrolls Irish Gifts, including work email, phone, and LinkedIn data when available.
Divyank Verma holds Master Of Science - Ms, Business Analytics | 1St Class Honors from Dublin Business School.
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