Divya Raju Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Dubai, United Arab Emirates

Part of a global project team implementing Workday across Surbana Jurong member companies in 40 countries. This role involved partnering with three RBG business units (UK, UAE and UAE) and the global P&C function to deliver a fit for purpose HRIS platform.Responsibilities included recommending configuration design, stakeholder and vendor coordination, system testing, data migration, and communication development.Achievements• Harmonised process workflows across multiple… Show more Part of a global project team implementing Workday across Surbana Jurong member companies in 40 countries. This role involved partnering with three RBG business units (UK, UAE and UAE) and the global P&C function to deliver a fit for purpose HRIS platform.Responsibilities included recommending configuration design, stakeholder and vendor coordination, system testing, data migration, and communication development.Achievements• Harmonised process workflows across multiple business units to optimize software efficiencies.• Matched compensation structures across countries to enable global salary review functionality.• Created global job profile framework aligning functional roles across multinational entities. Show less

Dubai, United Arab Emirates

The RBG Dubai office, with a headcount of 85+ expatriate employees, served as the operational hub of RBG’s MENA region. The People & Culture role was part of the region’s dedicated corporate support team. This role had a dual reporting line to the People & Culture Manager - Europe, Middle East and Americas, Operations Director (MENA). It supervised one direct report.The role’s key responsibilities were to implement P&C strategies and align P&C operations with overall business… Show more The RBG Dubai office, with a headcount of 85+ expatriate employees, served as the operational hub of RBG’s MENA region. The People & Culture role was part of the region’s dedicated corporate support team. This role had a dual reporting line to the People & Culture Manager - Europe, Middle East and Americas, Operations Director (MENA). It supervised one direct report.The role’s key responsibilities were to implement P&C strategies and align P&C operations with overall business objectives. As part of the regional leadership team, the role required close cooperation with senior leaders and active contribution to business decision-making.Achievements• Drafted a new country mobilisation strategy paper for the board focusing on P&C considerations such as stakeholder engagement, regulatory compliance and risk mitigation measures.• Partnered with managers in reducing excess annual leave liability for majority workforce.• Implemented comprehensive salary benchmarking, in collaboration with Mercer, to guide individual salary review decisions and inform long-term compensation practices.• Created and launched employee handbook summarising key policies and practices.• Developed and introduced localised policies detailing governance, employee protections and benefits.• Engagement and utilisation of PwC and ISOS as P&C risk management advisors.• Mitigated continuity risk by incorporating accreditation monitoring as part of business planning. Show less

Dubai, United Arab Emirates

This role’s purpose was to provide guidance and support on P&C-related matters and supervise delivery of P&C operations. It reported to the People & Culture Manager - Europe, Middle East and Americas. The role had one direct report and one indirect report.Responsibilities included:• Coaching and guiding managers on talent assessment, succession planning and workforce planning.• Managing and resolving employee relations, and performance management concerns.• Advising… Show more This role’s purpose was to provide guidance and support on P&C-related matters and supervise delivery of P&C operations. It reported to the People & Culture Manager - Europe, Middle East and Americas. The role had one direct report and one indirect report.Responsibilities included:• Coaching and guiding managers on talent assessment, succession planning and workforce planning.• Managing and resolving employee relations, and performance management concerns.• Advising managers and employees on P&C policies and local legislation interpretation.• Managing vendor relationships with Aon, Lyra (formerly ICAS) and external counsel.• Operationalising RBG’s Covid-19 response to meet compliance and workforce support needs.Achievements• Local delivery of global rebranding from “Human Resources” to “People & Culture”.• Supported regional management in business restructuring through designing and delivering all P&C related processes and tasks.• Supported regional management in benefits restructuring resulting in reduced organisational costs while maintaining competitive offering. This exercise required contract and policy amendments.• Developed and communicated remote working policies and guidelines supporting leaders and employees with transition to 100% working from home.• Automated Covid-related requests using Microsoft Flow. Configured for various scenarios enabling immediate response, custom notifications and live data capture. Show less

Brisbane, Queensland, Australia

This role had a dual reporting line to the People & Culture Manager - Europe, Middle East and Americas, and the Finance Director (MENA). It had one indirect report in the administration team.The role's primary purpose was to deliver transactional and operational activities in the employee life cycle with limited supervision.Responsibilities included:• Coordinating end-to-end recruitment including overseas mobilisations and transfers• Supervising the administration of… Show more This role had a dual reporting line to the People & Culture Manager - Europe, Middle East and Americas, and the Finance Director (MENA). It had one indirect report in the administration team.The role's primary purpose was to deliver transactional and operational activities in the employee life cycle with limited supervision.Responsibilities included:• Coordinating end-to-end recruitment including overseas mobilisations and transfers• Supervising the administration of visas, work permits and employee benefits for rapid onboarding.• Managing timesheet and leave submissions to meet monthly financial reporting and payroll deadlines.• Partnering with finance team in preparing and issuing monthly payroll.• Coordinating with administration team on business license registrations renewals.• Coordinating performance reviews, annual salary review and annual bonus scheme cycles.• Attending monthly regional management meetings and reporting on HR focus areas.• Generating HR metrics for regular regional reports and on ad hoc basis as required. • Contributing to HR components of ISO, OHS and financial audits. Show less

Brisbane, Queensland, Australia

The RBG HR team based in the Brisbane global head office provided support to offices in Australia, New Zealand, Malaysia and Hong Kong. All roles reported to the People & Culture Manager – East.The responsibilities of this role included:• Return to Work Coordinator overseeing employee return to work after illness or injury.• Designated cover for payroll officer, responsible for completing payrolls for approx. 300 employees.• Responding to, and escalating if required… Show more The RBG HR team based in the Brisbane global head office provided support to offices in Australia, New Zealand, Malaysia and Hong Kong. All roles reported to the People & Culture Manager – East.The responsibilities of this role included:• Return to Work Coordinator overseeing employee return to work after illness or injury.• Designated cover for payroll officer, responsible for completing payrolls for approx. 300 employees.• Responding to, and escalating if required, staff queries regarding HR polices, laws and awards.• Coordinating performance reviews, annual salary review and annual bonus scheme cycles.• Assisting the HR Manager with creation and introduction of localised payroll, employment contracts and HR procedures for new offices in Hong Kong, Malaysia and New Zealand. Show less

Brisbane, Queensland, Australia

• Maintaining employee records in parallel with HRIS including archival and retrieval.• Managing the central HR inbox and responded to general HR queries.• Administering of onboarding, L&D, benefits and off boarding tasks.• Preparation and issuance of employment offers and

Brisbane, Australia

• Responsible for processing of international student applications for study in Australian language institutes and universities• Responsible for liaising between agents and universities to secure study offers• Responsible for creation and updating of agent training manual for new recruits• Awarded Employee of the Month for July 2012