Divya Ramesh Email & Phone Number

Richmond, British Columbia, Canada

Toronto, Ontario, Canada

Replacing the existing legacy application with a cloud-based application.Introducing features for patients, pharmacy store users by offering various automated pharmacy services.•Successfully launched 20 impactful products/features, resulting in annual time saving of 12.5 million hours for pharmacists and avoided on an average of 110 minutes of waiting time for every end customer.•Created and managed a prioritized product backlog for pharmacy management system by integrating insights from customer feedback, market demands, and business value assessments.•Performed a comprehensive GAP analysis on the current and future states of the pharmacy management system, thoroughly assessing business rules, process flows, and system requirements. •Effectively elicited and documented comprehensive requirements by close collaboration with business representatives, SMEs, architects, and technology partners.•Led backlog refinement sessions to refine, enhance, and decompose functional and non-functional user stories to align with the INVEST criteria, product vision and elucidate their business value.•Collaborated with Quality Assurance on defining testing approaches for 20 feature launches,ensuring comprehensive scenario coverage including edge cases. •Established and maintained strong stakeholder communication, efficiently coordinating cross-team deliveries. Acted as the primary liaison, addressing inquiries, gathering feedback, and providing regular updates on product development.•Updated and managed product documentation (user guides, release notes, and product requirements) for clarity and accessibility. Conducted knowledge transfer sessions to empower teams and encourage awareness and collaboration.•Strategically developed and managed a dynamic product roadmap, aligning with organizational goals, market trends, and customer needs. Prioritized features based on data and adapted to changes in the competitive landscape.

New Delhi, Delhi, India

Chennai Area, India

Designing and developing a comprehensive online product for end users to enroll for automobile insurance. Defining business rules, risks, coverages, and policies to provide the user with an instant online quote and to reduce the burden on underwriters.•Collaborated with diverse stakeholders to elicit and document comprehensive business requirements for different states in USA to define business rules and set product boundaries. •Translated the functional and non-functional requirements into features and user stories that adhered to the INVEST criteria.•Performed a comprehensive GAP analysis on business rules, business process flows, and system requirements to identify opportunities for introducing new functionalities and improvements. •Engaged in testing activities to ensure that implemented solutions met the specified requirements, contributing to the overall quality assurance process. •Ensured the timely fulfillment of project deliverables by leveraging agile frameworks and practices.

Bachelor Of Technology - Btech, Eee

Post Graduate Diploma In Management (Pgdm), Marketing

Activities and Societies: Corporate Relations Management Committee member