Divyesh Kharva Email & Phone Number

Durham, North Carolina, United States

Morrisville, North Carolina, United States

As a CALO lab Engineer, I was tasked with assisting and prioritizing cases for Cisco's clients and business partners. My main priority was to replicate network environments and move and configure Cisco's high-end equipment according to our client's needs. These products include Cisco's Catalyst/Nexus switches, ASR/ISR routers, and ASA or Firepower/FTD/Secure Firewalls and their respective operating systems.Common duties involved creating and configuring the network, identifying and solving technical issues, ensuring network security, providing technical support and training to users, and checking if the equipment was functioning properly. Each case would require a topology diagram to be drawn and documentation listing devices, connections, and procedures taken to solve the case. Consistent, professional communication with overseas clients is applied to keep adequate business relations.

Durham, North Carolina, United States

My duties were to assist the Project Manager in setting up workspaces for clinical staff members by installing Patient Information Network (PIN) stations, configuring various printers, troubleshooting network issues, utilizing debugging tools, and using administrative access to push the necessary software to ensure the successful deployment of Duke's hospitals and clinics.

Raleigh, North Carolina, United States

My duties were to diagnose, troubleshoot, and repair HP Chromebooks for Wake County Public School System. The process began by reviewing client documents outlining device errors to pinpoint the repairs necessary. Repairs consisted of but were not limited to LCD screens, webcams, microphones, keyboards, touchpads, motherboards, and power supplies. A basic electronic tool kit was used to access and modify components. Diagnostic software was then utilized to verify whether the repair was successful. Technical documentation was created to inform the client of the actions that were taken to complete the repairs.

Raleigh, North Carolina, United States

I was entrusted with overseeing the school's electronics lab, keeping it sanitized, organized, and providing adequate storage to prevent loss. Coordinating with multiple instructors, both remote and on-site, I reviewed and modified lab assignments for students, ensuring all materials were available and devices were properly functioning. I applied the principles of circuit analysis, engineering mathematics, and programming to troubleshoot workbench devices such as oscilloscopes, function generations, digital multimeters, and power supplies. In addition, I shared these concepts with students who lacked prior hands-on lab experience due to the pandemic.

Apex, North Carolina, United States

As a Services Advisor, I worked primarily in the Copy & Print department. I was responsible for processing print orders ranging from business cards, postcards, photos, posters, yard signs, and banners. Implementing decision-making strategies, I took on and prioritized multiple job requests to ensure timely completion and customer satisfaction in a fast-paced environment. I also serviced and maintained the store's many large format printers and laminators. I was also tasked with receiving and processing customer shipments including FedEx Home, Ground, and Express. Outside the Copy & Print department, my duties were and assist customers interested in purchasing office furniture and electronics while trying to meet a sales goal.

Associate'S Degree, Electrical And Electronics Engineering

Bachelor'S Degree, Electrical And Electronics Engineering