• Trained and partnered through ISBI 360, I am remotely selling season ticket packages for the Boston College Eagle Football. • Make 30 outbound calls every day and handle incoming sales calls from prospective clients for all ticket sales products.• Used Paciolan and Salesforce to maintain clients' relationships.

• Managed arena technology for scorekeeping and shot clock control. • Communicated with referees to record players and team fouls. • Maintained the competitive nature of the games.• Wrote detailed and audience-focused game reports for Northeastern Chinese Women’s Basketball league in Chinese.• Assisted the NECBL marketing team in an editorial manner with the design and execution of social media campaigns.• Communicated the game to Chinese audiences on Wechat.• Worked with the marketing team to elevate NECBL’s online influences.

• Served Asian American Association as the President. • Worked with six executives to plan Asian cultural exchange activities and events for the entire study body across the campus: constructing and leading weekly executive meeting agendas; facilitating bi-weekly club members meetings; outreaching beneficiary members, donors, and school governors, fulfilling club tier requirements; tracking event development progress, and overseeing all the activities related to the club.Under my leadership and outstanding efforts from my executives, we have achieved some major accomplishments:• Developed events like Spring Formal, Asian Culture Festival, and Fusion that accumulated more than 500+ audiences across the town of Oxford, Ohio.• Collaborated with ISAC and KASA to host "Etiquette Dinner" as a major professional event with 80 attendees and two special guest speakers.• Promoted awareness of diversity and inclusion through events and created a welcoming community across the campus.

• Volunteered to work at the concession stand for Miami University athletic events as part of my student club fulfillment. • Opened and closed the stand, prepared the products to be sold, cashiered the register, and handled the finance with the stand manager after closing.• Worked as a primary point of contact with my customers while providing exceptional customer services by recommending products and promoting sales, as well as solving customers' concerns.

• Served as a representative of Miami University in welcoming new international students. • Became a primary resource in facilitating students' transition to settling in a campus environment.• Led a group of 15 international students of different cultural backgrounds and initiated cross-cultural communication within the group.