Self-starter and results-driven customer service professional with 12+ years’ experience in the appraisal management industry, including 6 years as a supervisor. Thrives in challenging, fast paced environments with the ability to think quickly and successfully manage tricky situations and clients. Outstanding ability to develop and keep constructive and cooperative working relationships with individuals at all levels, internally and externally. Receptive, calm under pressure, initiative-taking and confident. Highly resourceful, willing, and able to adapt effectively to a constantly changing environment. 3+ years’ experience working remotely.