David J. Baker

David J. Baker Email and Phone Number

Lead Community Rep @ Plusnet
Sheffield, GB
David J. Baker's Location
Sheffield, England, United Kingdom, United Kingdom
David J. Baker's Contact Details

David J. Baker work email

David J. Baker personal email

n/a
About David J. Baker

Experienced Technical Support Analyst with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Coaching, Domain Name System (DNS), Servers, and Windows Server. Strong support professional.

David J. Baker's Current Company Details
Plusnet

Plusnet

View
Lead Community Rep
Sheffield, GB
Website:
plus.net
Employees:
744
David J. Baker Work Experience Details
  • Plusnet
    Lead Community Rep
    Plusnet
    Sheffield, Gb
  • Plusnet
    Customer Assist Team Analyst
    Plusnet Feb 2023 - Present
    Sheffield, England, United Kingdom
  • Plusnet Business
    Business Technical Support Analyst
    Plusnet Business Sep 2014 - Present
    Sheffield, England
    Business Support Analyst; PSTN, ADSL, FTTC and FTTP Provisioning, Technical Support, Faults Analysis and RepairPlusnet Partner, BT Global Services, Gradbay Trainer, Technical/Process Coaching.Employee Engagement: Proud to Be Plusnet Team Senior Rep
  • Boxfish Education
    Esl Tutor
    Boxfish Education Jul 2016 - Present
    Sheffield, United Kingdom
    English language tutoring for Chinese students in my spare time.
  • Shiregeek.It
    Freelance It Technician
    Shiregeek.It Feb 2016 - Present
    Sheffield, United Kingdom
    Freelance Tech Support
  • Plusnet
    Technical Support Analyst
    Plusnet Apr 2012 - Sep 2014
    Sheffield
    1st line technical support, fault diagnosis and provision of ADSL and FTTC broadband and home phone.
  • Anglian Water	Lincoln
    Customer Service Representative
    Anglian Water Lincoln Sep 2011 - Nov 2011
    Lincoln, United Kingdom
    Temporary position taking customer service enquiries, specifically regarding direct debit payment issues.
  • Dcc Outsourcing Solutions
    Data Capture Technician
    Dcc Outsourcing Solutions May 2010 - Mar 2011
    Worksop, Nottinghamshire
    Data entry across the complete gamut of document types; keying from paper, image and online sources.
  • The University Of Sheffield
    Trainee Computer Support Technician
    The University Of Sheffield Nov 2006 - Mar 2007
    Sheffield, United Kingdom
    Assisting with the day to day duties of the Technical Support team. Maintaining computer systems and peripherals. Assisting staff and students.
  • Bt
    Business Repair Advisor
    Bt Oct 2004 - Nov 2005
    Sheffield, United Kingdom
    Answering inbound calls from customers having issues with new lines, getting them started and connected.
  • Argos
    Customer Advisor
    Argos May 2004 - Sep 2004
    Sheffield, United Kingdom
    General Customer Service duties, answering inbound calls from customers, taking orders, resolving queries, problems and complaints.
  • Freeserve
    Technical Support Representative
    Freeserve Sep 2002 - Jan 2003
    Inbound technical support and customer service. Handling calls from Internet Service Provider customers in a call centre environment.
  • Keen Europe Ltd.
    Customer Service Representative
    Keen Europe Ltd. Mar 2001 - Jul 2001
    London, United Kingdom
    General Customer Service duties including resolving any queries or problems the website users have with the site. Also resolving any Trust and Safety issues with the site...i.e.: removing profanity/pornography from the site.
  • Plusnet
    Technical Support Agent
    Plusnet Mar 1999 - Dec 2000
    Sheffield, United Kingdom
    Technical Customer Services duties, handling technical inbound calls from ISP customers in a call centre environment.
  • Index Catalogue Shop Ltd.
    Customer Service Assistant
    Index Catalogue Shop Ltd. Apr 1997 - Aug 1998
    Lincoln, United Kingdom
    Sales Floor duties, Customer Service Desk, EPOS Operation and Stockroom assistance.

David J. Baker Skills

Windows Microsoft Office Microsoft Excel Customer Service Microsoft Word Corel Draw Technical Support Networking System Administration Teamwork Team Leadership Troubleshooting Customer Experience Tcp/ip Windows 7 Broadband Help Desk Support Routers Windows 8 Image Processing Dns Service Delivery Contact Centers Network Security Customer Satisfaction Network Administration Servers Telecommunications Windows Server Call Centers Broadband Provisioning Pstn Provisioning Coaching Technical Training Digital Inclusion

David J. Baker Education Details

  • Lincoln Christ'S Hospital School
    Lincoln Christ'S Hospital School
  • Intec Business Colleges
    Intec Business Colleges
    Pass

Frequently Asked Questions about David J. Baker

What company does David J. Baker work for?

David J. Baker works for Plusnet

What is David J. Baker's role at the current company?

David J. Baker's current role is Lead Community Rep.

What is David J. Baker's email address?

David J. Baker's email address is ba****@****fish.cn

What schools did David J. Baker attend?

David J. Baker attended Lincoln Christ's Hospital School, Intec Business Colleges.

What are some of David J. Baker's interests?

David J. Baker has interest in Children, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is David J. Baker known for?

David J. Baker has skills like Windows, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Corel Draw, Technical Support, Networking, System Administration, Teamwork, Team Leadership, Troubleshooting.

Who are David J. Baker's colleagues?

David J. Baker's colleagues are Kalvinder Angus, Josh Chambers, Halima Begum, Jacob Craige, Jane Howard, Christopher Rogers, Nicholas Jones.

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