Dj Highum Email & Phone Number

Alpharetta, Ga, Us

Atlanta, Ga

Acquiring and managing strategic channel partnerships. Planning and executing partner launch strategy. Training partner sales & marketing teams on strategy and product knowledge. Coordinating team members for partner events. Networking and presenting at national conferences. Contract negotiations. Project management of compliance reviews.• Grew revenue from reseller accounts by 23% exceeding over $150k ARR.• Facilitated contract updates and renewals for over 30 major partners.• Created and grew a referral partnership, the first of its kind in company history. Generating $30k ARR in direct revenue and over $40k ARR in leads generated in less than a year.• Traveled nationally, speaking at partner events as both keynote and break-out speaker.

Alpharetta, Ga

Returned as tempAcquiring new accounts and managing existing accounts. Sales from prospecting to close. Reviewand hiring of transportation contractors. Vehicle fleet logistics and opportunity administration.

Alpharetta, Ga

Sales support, solutions consulting and onboarding for new clients. Consulting, upselling, and retention of existing clients. Quarterly review meetings with client executives. Hiring, training, and development of service personnel. Project management of implementations and professional services. Day to day operations management of service delivery.• Restructured support team, workflow, and escalation process, increasing customer satisfaction from below 90% to 99.7% (Generated from service ticket surveys). Decreasing time per service ticket from open to resolved by ~15%.• Reduced overall customer churn. Increasing average retention rate by 6 months.• Rescued five major accounts on the verge of cancellation by working with key decision makers to analyze recurring issues and then propose and implement solutions to resolve them.• Managed transition of brick and mortar business to fully remote business. Implementing solutions and processes to monitor and manage effectiveness and productivity of service teams.• Evaluated key business software. Developed and implemented a more cost-effective solution significantly reducing operating costs and increasing service team productivity.

Alpharetta, Ga

Prospecting, networking, sales and solutions consulting for all leads. Solutions consulting,upselling, and retention of existing clients.• Exceeded quota in first month of employment.• Consistently met or exceeded quota by as much as 28%.• Established and developed lead flow and sales process.

Alpharetta, Ga

Acquiring new accounts and managing existing accounts. Sales from prospecting to close. Reviewand hiring of transportation contractors. Vehicle fleet logistics and opportunity administration.• Consistently exceeded annual sales quota by 25.6% on average.• Exceeded monthly sales quota by as much as 328%.• Managed on average 125 different accounts.• Consistently met or exceeded call quota (100/day) by as much as 60%.• Coordinated logistics for relocating over 500 vehicles over 82 sales in a singular monthduring the aftermath of hurricane Sandy.• Responsible for setting margins on every deal, often quoting live with the customer.• Worked with in-house developer to enhance company’s CRM in order to increaseproductivity and reduce wasted time.• Acquired and maintained key contractor relationships and grew contractor base by over30%.