In between my main positions I do contract or temp work. Also I am still a voice over artist. As Linked in won't let me sort my jobs I have put an end date here to keep my most recent job at the top.I have studied for several years and with many great teachers in the world of voice over. 

I am known for my conversational read, as well as my ability to sound like Jeff Bridges or John Corbett. 

I also do a great variety of characters. I specialize in conniving villains, and have been studying Promo as well. I have been noted for a great energetic read with a unique phrasing.

Lead QA Engineer for Internal and External sales tools, solar evaluation tools, and Salesforce API’s. Scrum team participant with Agile methodology. • Championed proper use of branch management utilizing Github and “git flow” release process. • Coordinated Blackbox testing with offshore testing team to minimize impact of extensive regression suites.• Provided documentation and training to offshore team to keep them up to date on focus.• Responsible for writing test scripts to be utilized for future automation.• Maintained Selenium Web Driver test suite to keep automation current.Tools used: Postman, Selenium Webdriver, PHPStorm, IntelliJ, SequelPro, Jenkins, Vagrant

Senior Technical Support Specialist 2011 - 2014Kaleidescape, Sunnyvale, CA Multi-functional role, including senior tier support, escalation specialist, product testing, and technical web-based training. Also facilitated special projects and contributed to knowledge base. • Troubleshot hard drive technology, proprietary RAID, network and control systems, audio and video failures. Utilized Linux log diving, CRM and Jira for efficient case management and escalation tracking.• Supervised Tier 1 team of 4 people and coordinated team meetings for new hires. • Responsible for managing escalations to Engineering and Production in Jira – provided returned feedback to customers and stallers to implement fixes.Participated in alpha/beta testing of hardware and software. Met regularly with QA, Engineering, and Product Management to discuss requirements.• Successfully implemented iPad app QA, providing functional and regression testing, helping to detect critical bugs and define feature enhancements. Collaborated with Product Management and Engineering to design Queue and new functionality for web based CRM tool, reducing up to 7 minutes per issue due to elimination of manual processes.

• Manually tested software for proprietary databases and user interfaces. • Researched faults in database utilizing tracking tools such as Jira, Remedy, Rally. • Tested external product and wrote documentation on complex targeting to help develop to the tool to be sold externally. • Developed and executed test strategies, Blackbox testing included Functional, System, Stress, Sanity, Usability, User Acceptance and Regression. • Partook in planning meetings in Scrum environment. Tracked enhancements and bugs in Jira.

Responsible for all aspects of Albertsons proprietary advertising video channel, for in-store network; including trafficking media and creating playlists for the channel, working with both internal and external teams for its distribution, and first to respond and raise awareness in case of emergency changes. • Managed meetings to prioritize enhancements and bug fixes utilizing Jira. • Assisted QA team regularly by performing weekly regression testing for software releases. • Mastered complex targeting system for 1200 stores to adhere to strict requirements with vendors. • Worked with engineering to track and test bug fixes and prioritize enhancements of software.• Built and maintained HMTL and database test servers to view programs and test new software patches.

Provided support to field technicians and internal groups for Hi Definition TV advertising content, utilizing NT 2000 and Linux platforms. • Assisted Engineering and QA to troubleshoot and test final products before and after release. • Appointed technical lead and supervisor for new recruits to assist with training to get new hires up to speed.