David Rojas Email and Phone Number
Senior IT Architect creating Solutions that Increase the Value and Strategic Importance of IT at
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Thirdera
David Rojas's Location
Folsom, California, United States, United States
David Rojas's Contact Details
David Rojas work email
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David Rojas personal email
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David Rojas phone numbers
About David Rojas
Astute Leader offering diversified IT background of 20+ years, with an emphasis in IT Service Management (ITSM), Business Intelligence (BI), Data Analysis, and Application Management. Record of success producing millions of dollars in business value, efficiencies, and cost savings for Intel Corporation. Excels at bridging efforts between customers, management, and IT teams on worldwide level to drive delivery of optimal solutions and ongoing improvements from a technology, people, and process perspective. Highly data-driven and equally strategic in defining direction, determining priorities, and coordinating execution to ensure continuous alignment with changing needs. Key Strengths: ▪ IT Process Management & Integration, IT Operations Management, Program Management, Project Management ▪ IT Change Management, Configuration & Release Management, Incident Management, Product Management ▪ Lean Six Sigma, COBIT, ITIL, SDLC, Statistical Process Control (SPC), Software Design & Development ▪ Data Science, Data Mining, Analytics, Data Architecture, IT Strategy, Cross-Functional Partnering
David Rojas's Current Company Details
Thirdera
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Senior IT Architect creating Solutions that Increase the Value and Strategic Importance of IT
David Rojas Work Experience Details
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Senior Solutions ConsultantThirdera Sep 2021 - PresentUnited StatesSupported multiple Client Executives (Salespeople) in support for 10-15 simultaneous accounts across North America in scoping, estimating, proposing and transitioning accounts to the delivery teams. In additions provided billable implementation services for accounts filling both an Architect as well as a Business Process role.
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ConsultantTechvalue Consultants Oct 2019 - Sep 2021Sacramento, California, United StatesSupported multiple simultaneous client projects including proof-of-concept, prototyping, architectural design, migration planning, migration implementation, systems integration, and support.
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Manager - Cio AdvisoryKpmg Us Jan 2021 - May 2021Sacramento, California, United States -
Senior Solutions ArchitectEnterprise Networking Solutions, Inc Mar 2017 - Oct 2019Sacramento, CaliforniaConsult with new and existing customers to design, implement and maximize value realization from their Enterprise Security and Service Management solutions using combinations of products such as ServiceNow, AppDynamics, Splunk and others key products. -
Director Of Managed ServicesEnterprise Networking Solutions, Inc Nov 2017 - Nov 2018Rancho Cordova, CaliforniaProvide overall leadership and managerial responsibility for a team of project managers, architects and engineers across 3 different product lines focus on IT Service Management, Storage as a Service and Disaster Recovery as a Service.
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Sr. Solutions ConsultantFruition Partners, A Csc Company / Global Strategic Servicenow Partner Oct 2015 - Mar 2017Western RegionWork with new and existing customers to develop solutions and design implementations that meet business needs. Develop the scope of work, estimated the level of effort and worked with account managers to establish the cost of the solutions. -
It Service Measurement, Reporting And Analytics Process OwnerIntel Corporation Mar 2010 - Jul 2015Folsom, CaliforniaHeld accountability for determining ITSM global priorities, identifying business value opportunities, and creating 18-month roadmap. Bridge global efforts among all process owners, 100+ service owners, various technical teams, and senior management at varying levels ranging from application developers to CIO.▪ Directed design and ongoing product management of business intelligence and data analytics capabilities used across all IT services and employees for a $1.2B global IT… Show more Held accountability for determining ITSM global priorities, identifying business value opportunities, and creating 18-month roadmap. Bridge global efforts among all process owners, 100+ service owners, various technical teams, and senior management at varying levels ranging from application developers to CIO.▪ Directed design and ongoing product management of business intelligence and data analytics capabilities used across all IT services and employees for a $1.2B global IT organization.▪ Spearheaded multiple key projects that resulted in 50%-75% efficiencies as well as critical improvements that led to millions of dollars in savings per year and service optimization▪ Defined metrics, solution architecture and UI, and proved vital to technical design discussions for development of standards dashboards and scorecards, in addition to self-help reporting capabilities.▪ Leveraged data science tools and techniques to develop creative solutions using statistical algorithms, Lean Six Sigma methodologies, and advanced data integration/transformation to translate complex concepts into user-friendly capabilities; created and facilitated training courses for 250+ people.▪ Lead nearly a 50% reduction in impacts of major IT incidents for 2014, 23% in 2015, by increasing transparency and capabilities for ITSM teams.▪ Captured greater than a 22% reduction in total number of incidents over three-year period as well as reduced time to work each ticket, enabling reassignment of 35-40 FTEs and 50%-75% reduction in operational reporting needs.▪ Headed Lean Six Sigma Black Belt project with worldwide service desk to create Strategy Map that identified and capitalized on cost reduction and service improvement opportunities while increasing volume and complexity of supported systems; forecasted to deliver $3M-$5M in savings. Show less -
Process Owner / Service Owners / Data Quality Integration OwnerIntel Jul 2005 - Mar 2010Headed design, implementation, and continuous improvement of enterprise-wide configuration and change/release management processes across IT organization totaling 6,500 employees spanning 79 sites in 27 countries. Identified and capitalized on opportunities to produce measurable business value. ▪ Produced $3M in direct business value and set foundation for another $40M-$45M in efficiencies over three-year period; led team through ROI analysis of corporate-wide service management to pinpoint… Show more Headed design, implementation, and continuous improvement of enterprise-wide configuration and change/release management processes across IT organization totaling 6,500 employees spanning 79 sites in 27 countries. Identified and capitalized on opportunities to produce measurable business value. ▪ Produced $3M in direct business value and set foundation for another $40M-$45M in efficiencies over three-year period; led team through ROI analysis of corporate-wide service management to pinpoint opportunities. ▪ Formulated model for development of new IT service with 5,000+ users globally across IT and other Intel groups. ▪ Spearheaded design, development and continuous improvement of standard IT processes for incident management, problem management, event management, change management, configuration management.▪ Recognized with several group and divisional awards for establishing and maintaining repeatable processes that reached Level-3 maturity based on Business Process Maturity (BPM) index▪ Created and enhanced ITIL-based ITSM curriculum and incorporated project management, application lifecycle, COBIT, and additional IT-related processes for delivery to 2,500+ IT employees worldwide. ▪ Led development of master data definition and data steward processes for key IT master data; built data architecture for Record of Origin, Records of Reference, and Systems of Record within Value Cost Chain (VCC). Show less
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Business Support ManagerIntel Jul 1999 - Jun 2005Drove strategic relationship between IT Group and Manufacturing Division with ~60,000 employees across 22 factories in 8 countries. Collaborated at all levels of both organization to address strategic issues, determine needs, and initiate and prioritize projects. Facilitated bi-annual interviews between CIO and senior leaders to ensure alignment. ▪ Delivered $75M+ in documented business value between IT and manufacturing via key initiatives, such as development application that enabled… Show more Drove strategic relationship between IT Group and Manufacturing Division with ~60,000 employees across 22 factories in 8 countries. Collaborated at all levels of both organization to address strategic issues, determine needs, and initiate and prioritize projects. Facilitated bi-annual interviews between CIO and senior leaders to ensure alignment. ▪ Delivered $75M+ in documented business value between IT and manufacturing via key initiatives, such as development application that enabled $40M in business value by enabling Intel factories to change manufacturing processes and testing criteria based on data collected from 50,000+ laptop users across the company. ▪ Created informational IT cost mechanism to guide business units in understanding IT system demands and usage in order to foster behavior changes or inform strategic decisions focused on lowering total costs. ▪ Received team-based Intel Quality Award, contributing to positioning organization as an IT Partnership of Choice. Show less
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Product Manager / Product Line ManagerIntel Dec 1996 - Jun 1999Oversaw quality of remote management and software distribution products used enterprise-wide. Coordinated with engineering to ensure alignment with customer requirements. Presented strategies and plans to peers and executive leadership. Defined direction for other product managers regarding roadmaps, processes, and procedures. ▪ Co-managed the design, development and implementation of the primary application and software distribution solution currently still in use today across Intel’s… Show more Oversaw quality of remote management and software distribution products used enterprise-wide. Coordinated with engineering to ensure alignment with customer requirements. Presented strategies and plans to peers and executive leadership. Defined direction for other product managers regarding roadmaps, processes, and procedures. ▪ Co-managed the design, development and implementation of the primary application and software distribution solution currently still in use today across Intel’s 100,000+ user base. ▪ Achieved CIO staff buy-in to streamline multiple initiatives into centralized program for delivery of end-to-end solution that produced initial ROI of $8M over three-year period. ▪ Acted as project manager for distributed systems management efforts for Y2K projects, driving the testing and certification of 70+ tools; led end-to-end coordination with zero issues. Show less
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Application Development And Data Center DirectorSprint May 1991 - Nov 1996Led full life-cycle development of billing-related systems and tools, including the Modular Bulk Service Agreement system that billed $2B+ in annual revenue; headed projects with budgets of $10K-$4M. ▪ Formed 30-person IT team for data center, server/network operations, PC computer, helpdesk support, and database and application development across Custom Billing Group. ▪ Managed 50-person application development team building several applications to perform private line billing for… Show more Led full life-cycle development of billing-related systems and tools, including the Modular Bulk Service Agreement system that billed $2B+ in annual revenue; headed projects with budgets of $10K-$4M. ▪ Formed 30-person IT team for data center, server/network operations, PC computer, helpdesk support, and database and application development across Custom Billing Group. ▪ Managed 50-person application development team building several applications to perform private line billing for Special Billing Group. Show less
David Rojas Skills
Itil
It Service Management
Business Process
Program Management
Sdlc
Cross Functional Team Leadership
Business Intelligence
It Management
Strategy
Enterprise Software
Integration
Software Development
Process Improvement
Project Management
Service Management
Agile Methodologies
Management
Software Project Management
Crm
Pmo
Pmp
Six Sigma
Engineering
Business Development
Enterprise Architecture
Data Center
It Strategy
Business Process Improvement
Data Analysis
Business Analysis
Data Mining
Statistical Data Analysis
Data Reporting
Software Development Life Cycle
Customer Relationship Management
David Rojas Education Details
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Business Administration With Emphasis In Marketing -
Professional Certifications
Frequently Asked Questions about David Rojas
What company does David Rojas work for?
David Rojas works for Thirdera
What is David Rojas's role at the current company?
David Rojas's current role is Senior IT Architect creating Solutions that Increase the Value and Strategic Importance of IT.
What is David Rojas's email address?
David Rojas's email address is da****@****tel.com
What is David Rojas's direct phone number?
David Rojas's direct phone number is +140876*****
What schools did David Rojas attend?
David Rojas attended California State University-Sacramento, Professional Certifications.
What are some of David Rojas's interests?
David Rojas has interest in Golf, Woodworking.
What skills is David Rojas known for?
David Rojas has skills like Itil, It Service Management, Business Process, Program Management, Sdlc, Cross Functional Team Leadership, Business Intelligence, It Management, Strategy, Enterprise Software, Integration, Software Development.
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David Rojas
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