Plus (Online English Tutoring Platform) Aug 2024 – Nov 2024Implemented auto-renewable In-App Purchase for a new AI Tutor product, integrating Apple and Google billing across web, app, and server, driving 25% of total purchases through in-app subscriptions.Reduced signup customer acquisition costs by 23% by developing a personalized post-installation onboarding process for the mobile app.Enabled data-driven decision-making by resolving inaccurate purchase data and developing a… Show more Plus (Online English Tutoring Platform) Aug 2024 – Nov 2024Implemented auto-renewable In-App Purchase for a new AI Tutor product, integrating Apple and Google billing across web, app, and server, driving 25% of total purchases through in-app subscriptions.Reduced signup customer acquisition costs by 23% by developing a personalized post-installation onboarding process for the mobile app.Enabled data-driven decision-making by resolving inaccurate purchase data and developing a reliable price conversion system accounting for exchange rates and floating-point errors.Actively promoted the product through webinars attended by 80+ potential users and direct engagement with school representatives, leading to adoption by both faculty and students.AI Prep (English Speaking Test Prep Software) May 2024 – Aug 2024Designed and launched a new product with personalized sample tests that quickly gained traction, accounting for 27% of all purchases post-release.Achieved a 300% improvement in grading metric accuracy and a complete prevention of STT hallucination error cases by refining GPT-based grading prompts and implementing robust validation mechanisms.Integrated a real-time chat service for direct customer support and developed admin tools to streamline user account and data management for customer service agents.Contributed to marketing efforts by collaborating on the production of 8 YouTube videos showcasing the product, which averaged 2,520 views each, to boost visibility and engagement. Show less

Managed logistics, customer service, and sales.

Taught AP Calculus BC, AP Chemistry, AP Macroeconomics, Mathematics in Finance, and SAT to high school and college students.

- Conducted extensive research on chatbot technology for potential developmental strategies.- Built prototype chatbot.- Set up prototype website based on wireframe.

-Enhanced data organization and retrieval using Microsoft Excel functions.-Established robust data backup, enhancing overall data security.