Dana Koteen Email & Phone Number

New York, NY, US

Greater New York City Area

• MISEbox is a software solution that increases productivity and profitability for restaurants and restaurant groups. Our intuitive platform empowers managers to communicate and maintain consistent information, improving.
• Developed and launched a platform that enhances operational efficiency, staff engagement, and training processes.
• Led the company through significant challenges, including team restructuring and market disruptions,… Show more MISEbox is a software solution that increases productivity and profitability for restaurants and.
• Led the company through significant challenges, including team restructuring and market disruptions, demonstrating resilience and adaptability.
• Mastered a variety of essential tools, including Figma, Jira, Sentry, Visual Studio Code, PGAdmin, Asana, HubSpot, Xero, Twilio, and SendGrid, to effectively manage product development, design, operations, and customer.
• Owned and drove the product roadmap, working with a lean engineering team to prioritize bug fixes, feature development, and user feedback.

Various

I’m a helpful hospitality professional based in New York City who provides freelance services to full-service restaurants, restaurant groups, and event productions. Learn more at mrdanahospitality.com

Greater New York City Area

Using the Restaurant Reason platform, I helped restaurants shorten the onboarding time of new staff; increase the contribution those new employees make to the operation, deliver more to the bottom line; reduce turnover costs with increased engagement of staff and clearly articulated promotion paths; unify learning resources and ensure brand consistency.

Greater New York City Area

As a Founding Team Member with Outseeker® I lent my expertise in hospitality, business development, marketing and branding, organizational development, project management, talent management, and user experience management to drive growth and awareness of our product. Outseeker® is driven by three patent-pending technologies to deliver the best restaurant.

Greater New York City Area

*Worked with operations team in four distinct business segments to align Employer Brand across units*Worked with USHG HR team in providing employee relations and employee communications support to all senior leaders and employees of Union Square Events (USE)*Worked with the HR Director and Associate HR Director to ensure that USE is compliant with all.

*Responsible for weekly scheduling of 50+ FOH employees for Breakfast, Lunch, and Dinner meal periods*Responsible for interviewing, hiring, processing, and training new employees in all hourly FOH positions*Educated fellow members of the management team on Human Resources policy and procedure including Progressive Discipline, hiring and termination of.

Greater New York City Area

*Performed management responsibilities during daily restaurant operations with a staff of 50+ employees during breakfast, lunch, and dinner meal periods*Developed and executed new-hire training programs and materials for FOH positions including server, support staff, bartender, and manager*Coordinated on-going training of service team *Increased Guest.

*Member of Opening Team*Assisted development and implementation of FOH training program *Assisted development of private dining service

Greater New York City Area

Cost saving, green solutions for business.*Advance commercial waste solutions that incorporate source separation of organic material to be composted off-site*Educate clients' staff on procedures, practices, and how their participation in composting positively influences their lives and the lives of their loved ones*Develop energy reduction strategies for.

The Koteen-Losoya Group developed and implemented alternative waste management strategies, from procurement to extraction, in order to reduce the waste produced by businesses, managed properties, and institutions.Our clients included Streuver Bros. Eccles & Rouse and Spike Gjerde's Woodberry Kitchen

Manager at Meli Patisserie and Bistro (2008)Server/Bartender at Kali's Court (2007-2008)

* Organized restaurant employees for rallies, letter campaigns, and hearings* Testified at Baltimore City and Annapolis, MD legislative hearings* Lobbied state and local elected officials* Facilitated press conferences and public rallies to bolster public support

*Intensive knowledge of the restaurant philosophy, ingredients of food, and procedures*Job specific training of new service staff*Suggestive sales of food and beverage* Developed and implemented environmentally preferable business practices* Created training and informational materials towards improving energy conservation, recycling and composting, water.

*Developed and implemented server training program*Job specific training of new service staff*BOH programming of MICROS POS system*Suggestive sales of food and beverage*Assisted with weekly liquor inventory