Dmitri K. Email & Phone Number

Remote, Us

At CrowdStrike we're on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. We've earned numerous honors and top rankings for our technology, organization and people - clearly confirming our industry leadership and our special culture driving it.Skills and Experience • Experienced in endpoint or network security space - AV, EDR, incident response, forensics, SIEM, firewall, HIPS/IDS, etc.• Strong understanding of Windows, macOS, and Linux operating systems• Can easily articulate complex security problems to a diverse set of audiences• Strong self-starter with the ability to work independently• Can work collaboratively with Sales, Marketing, Support, and Engineering; the Sales Engineer should be the technical bridge between CrowdStrike and prospects/ customers• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives• Extensive contacts in the information security field and strong references• Experience with virtualization/VDI technologies• Experience with large scale cloud platforms such as AWS, Azure, GCP, etc.• Understanding of the OSI modelLearn More about how CrowdStrike Help Stops Breaches: https://www.crowdstrike.com/

San Jose, Ca, Us

TMEs work to gain intrinsic product knowledge as well as detailed technical knowledge about a variety of networking environments wherein a product has to reside. TMEs must have an ability to clearly articulate the technical differentiators of a product as well as work with Product Managers in identifying customer requirements and product gaps and helping Product Management prioritize those gaps. Main focus is on Cisco's Endpoint Security products: AMP for Endpoints, Orbital, AnyConnect, Duo, etc - and integration points between these products.Role and Responsibilities- A strong technical knowledge of the current threat landscape, current malware trends, and analysis of the same.- A strong working knowledge of exploit vectors, vulnerability assessment and management, risk mitigation, and how these processes fit into the modern threat landscape.- A strong working knowledge of sandboxing, dynamic analysis technologies, and how these technologies fit into the response/remediation role.- A strong technical, working knowledge, of APIs, scripting languages, and programmability interfaces.- A strong technical knowledge of network and endpoint security products, and management of these products.- Ensuring necessary content, training programs, and design implementations are available to the SE, CSE and partner technical communities. Knowledge transfer content enables the technical sales team with the ability to understand the technical capabilities of our products and to technically support their customers.- Engaging with select customers that are strategic in nature in order to better understand the real-world environment in which our products are used. A strategic engagement may be a large opportunity, a each head account, a new adopter, a customer under Customer Assurance Program (CAP) or through Cisco Security’s customer forums (SSFs).

San Jose, Ca, Us

In today's highly connected and increasingly social world of complex and sophisticated threats, Cisco is addressing these risks by offering best-in-class security protection. I am challenged to learn and be energized as I resolve complex technical issues in this ever evolving landscape. I enjoy making an impact and being a part of a world-class support team within Cisco’s Cloud Security TAC. Responsibilities* Provide technical support for AMP (Advanced Malware Protection) products to Cisco customers, partners, account teams and other internal technical support teams (ESA, WSA, A4E , Firepower, ThreatGrid) * Managing and deploying network security (ACLs, whitelisting and blacklisting)* Having a firm understanding of how to support Email security & server deployments* Understanding how to deploy and support Windows+Applications in a business and enterprise settings* Attend ongoing technical training and work on assigned projects that will improve and further develop the success of the technology.* Understanding how to deploy and support business and enterprise class AV settings* Possess exceptional analytical and problem solving skills, with the ability to establish and maintain confidence and take ownership of issues.* Work challenging network problems which require strong technical, analytical, troubleshooting and communication skills.* Display excellent teamwork skills.* Utilize moderate to complex lab setups to recreate and solve problems. * Experience working with Linux/OSX operating systems* Experience with VMware* Experience with Network proxies* Understanding of security protocols- SSL, IPSE, ACL and security policies.* Strong written, verbal and listening skills.

San Jose, Ca, Us

The Cisco Sourcefire Security TAC team is a dynamic group of technologists passionate about a wide variety of subjects. I am apart of a team that loves sharing knowledge and not a day goes by where we do not learn something new from my peers. The once small team of Sourcefire support engineers has been fast-growing across the globe to better serve our Fortune 100 customers who are using the power of Snort and other security products to protect their corporate networks. Our customers bring us new and exciting challenges and we drive these cases to resolution with our passion to provide our customers with not just an answer but, the best answer, as fast as possible. Responsibilities* I impact Cisco customers every day! I work with cutting edge and innovative security products with strong focus on our Sourcefire product line, efficiently and effectively resolve requests from enterprise customers. * I troubleshoot system, software, and networking problems * Reproduce customer issues in a lab environment * Contribute documentation to internal and customer facing knowledge base systems * Create escalation requests and submitting product defect reports to Engineering * Testing of patch releases and product updates* Excellent written and verbal communication skills. * Have strong people skills, ability to collaborate effectively with customers and other internal teams. * Familiarity with Linux / UNIX command line tools / environment; perl and/or bash shell scripting. * Intermediate knowledge of TCP/IP networking, network protocol and packet analysis. * Familiar with Snort or other intrusion detection systems. * Experience with MySql or other SQL database * Experience with Active Directory or other LDAP implementations * Experience with VMWare

San Jose, Ca, Us

The Cisco Advanced Lab Operations (CALO) maintains all the Services labs worldwide. These labs are used by Technical Services to set up equipment and software to recreate and debug issues for all of Cisco's customers and constitute a critical central component for delivering world-class service to all of Cisco's customers. The Lab Engineer's primary responsibility is to be the RTP lab Duty Manager that is responsible for operational duties and serve as the point of contact for CALO RTP graveyard shift lab. This includes leading a team of lab workers.A secondary role is to assist with challenging recreate builds and to train and mentor the lab workers.Responsibilities include:* Escalation and/or support for resolving graveyard shift facility issues.* Monitor and use the CALO case-tracking tool for recreate work instructions. * Locate networking equipment and interconnect physical layer components. Establish layer 2 and layer 3 connectivity.* Load appropriate Cisco images. * Assist with challenging recreate builds for products such as Nexus and XR. * Complete cases within established service level agreement times. * Resourceful and able to search for inventory using the CALO inventory system.* Maintain working relationships with global CALO lab peers.* Read network topology and build small networks using Cisco routers and switches at layers 1 and 2. * Manage the CALO RTP lab inventory and ensure inventory processes are followed by all CALO personnel. * Communicate inventory processes to CALO team.* Document graveyard shift related processes and store on CALO storage system.

San Francisco, California, Us

As a Network Support Engineer, I was responsible for providing quality technical support for our growing client and partner base. I diagnosed problems and troubleshoot the entire Meraki product line, including our wireless access points (MR), security appliances (MX), and switches(MS). Responsibilities*Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.*Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.*Own each customer case from initial creation to resolution.*Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.*Read and analyze packet captures using Wireshark.*Work with engineering and management to diagnose and resolve critical, escalated issues.*Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.*Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.*Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.*Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.*Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.

San Jose, Ca, Us

A CALO Co-op is to support the Technical Assistance Center (TAC) and Advanced Services (AS) organizations by recreating segments of a customer network in a lab environment. Because engineers within these organizations are addressing network issues that directly impact Cisco's customers, timely resolution of recreates is paramount. Job Responsibilities:• Monitor the case-tracking tool for recreate requests. Locate and interconnect physical layer components. Establish layer 2 and layer 3 connectivity and load appropriate IOS images when required. Complete cases within specified time frame.• Update and maintain the Inventory Tracking Management and System for all equipment within CALO labs.• Maintain lab cleanliness.• Install and remove equipment within CALO labs.• Enforce lab policies and assist with ISO compliance.• Upgrade memory for routers, switches, and PCs.• Build and maintain lab computers.• Provide peer training and mentor newer coops.• Identify equipment shortages and notify permanent CALO personnel.• Provide general lab infrastructure support.• Work towards Cisco certifications. Coops are expected to receive their CCNA before completing their first term.• Attend weekly team meetings.

Greenville, Nc, Us

Responsibilities include troubleshooting classroom technologies such as Smarttm boards, audio visual equipment, projectors and Crestron systems. As well as database entry and troubleshooting over the phone with Professors and students.

Bachelor Of Applied Science (B.A.Sc.), Computer And Information Technology

Associate'S Degree, General Studies