Devesh Kumar Singh Email & Phone Number

• Planned and Strategized with tactical teams (Sales, Product, Commercial, Legal etc.) to improve Indirect Sales Channel footprints and synchronize with Business clusters • Partner education on company’s expectations and ensuring Partners’ follow all the guidelines• New Partner Funnel, New Partner selection and on-boarding pan India• Setting Annual Targets and Preparing Joint Business Plan • Securing Contract Management Process (New Partner Process, Regular DDP, BC setting, contract renewal)• Channel Governance Plan (with Legal)• Partner Lifecycle Management• Partner Performance Reviews, monthly KPI performance• Work with Product and commercial team to determine Channel Pricing• Partner Capability Development• Organizing Partner Events• Supporting Credit Collection Team for any overdue• Rolled out SFDC for the Partner ecosystem

Gurgaon, India

- Responsible for Order and Revenue Management through Channel Partners agents to Enterprises for Data business in the USA - Analysed and requirement gathering, developed bid documents for Global Tenders,Empanelment and EOIs, and liaised with relevant internal and external stakeholders to deliver cost effective solutions- Contributed towards revenue retention by reducing customer churn (Hard and Soft) by proactively offering personalized customer support- Streamlined partner commissions and incentive pay-out process to ensure timely payments to channel partners- Hunted new channel partners and business development opportunities in the US region- Revamped and successfully re-branded Airtel’s Global Channel Partner Program. This included designing and developing of the program, partner portal & website and marketing collaterals as per brand guidelines- Working towards creating an ecosystem of telecom agents and sub-agents in different geographies to learn, share knowledge and best practices

Uttar Pradesh, India

New Car Sales:- Directly responsible for achieving model-wise new car sales volume targets- Enquiry generation by planning events, implement Dealers ads and sales promotion activities.- Monitoring competition growth and marketing plans to increase MSIL market share in the territory- Support Brand & Marketing activities in assigned territory Dealer Management:- Has overall responsibility of managing & monitoring dealer’s sales performance on various sales and sales support parameters. - Providing feedback on utilization of funds, review, guide dealership in planning and growth/infrastructure of an outlet and ensuring Dealership profitability- Facilitate in the planning of Dealers growth activities by conducting BTL activities, help and plan with Dealers Sales GM-monthly sales target and review the same - Monitoring of Dealers Sales incentive scheme- Responsible for recruiting & guiding dealer’s staff, monitor review their work for defined levels of performance and ensure high motivational level in the teamSales Support Activities:- Handling sales support activities of Maruti Insurance, Finance, True Value and Accessories and enhancing market penetration through various sales promotion activities.- Monitor SSI-focus on specifics such as Vehicle delivery process, time taken and quality of response to customers- Handling customer complaints - Managing marketing budgetMSIL Policies & Procedures:- Ensuring adherence MSIL policies, and improving dealer systems & processes- Implementing Sales Operation standards at dealership, SSI & DMS coordination, conducting BSC audits

Mumbai Area, India

Title - Analysis of trends & reasons involved in market churn post the fare revision and to carry out branding activities to get back churned commuters Project involved - Profiling of a typical rider & understanding the stimulus on the medium of commute. - Analyzing the reason for lapse in ridership.- Carrying out Brand Activation to get back the churned commuters.Achievements - 15% increase in ridership post brand activation.- Few of the recommended brand activation ideas still bearing fruits for Mumbai Metro.

Master Of Business Administration (Mba), Marketing

Activities and Societies: Core Member - The Marketing Society, Mark-O-Polo. The aim of Mark-O-Polo was to increase marketing understanding.

Bachelor Of Engineering (B.E.), Electrical Engineering

Activities and Societies: General Secretary, Students' Council, 2012-13 | Nation Service Scheme volunteer, 2011-12 | Member, football team.