Daniel Tossetti Email & Phone Number

Dallas, TX, US

Dallas, Texas, United States

Dallas, Texas, United States

• Indio saw unbelievable growth through the past few years, and needed to scale and level up their operations. As Director of Training, I leveraged my fifteen years of multifamily management and software experience to.
• Together with VP of L&D, fostered cultural shift supporting performance excellence & team member development
• Transformed Indio’s physical training environment into a thoughtful, design-forward learning destination
• Supported a catalog of 20 instructor-led training courses for career development, systems, and roles
• Built new hire onboarding curriculum covering role expectations, culture, mission, values, and software systems
• Led an adoption shift for RealPage AI Revenue Management and CRM platforms through delivery of role-based training curriculum and hands-on pop up events

Dallas, Texas, United States

• Spearheading the effort to continue unification of the RealPage solution offering and a globalized implementation/onboarding experience, we started RealPage Solution Training Group in 2019. Reporting directly to the.
• Practice leader of 32 learning professionals based throughout the United States and Philippines
• P&L Management of 6 cost/revenue centers spanning multiple product groups
• Expansion of training services to 196 RealPage software products with 260 different role-based session types
• Achieved 202% revenue against budget growth for FY2022
• Achieved an increase of product coverage by 40%, 2019-2022

Dallas/Fort Worth Area

• Keeping it fresh is important and sometimes the steps to success involve some imagination and reinvention. In the fall of 2017, our next step as Consumer Solutions Group was to morph into a new organizational.
• Created the Consumer Solutions training program supporting Marketing, CRM, Leasing and Resident Portals
• Designed a scalable webinar training platform based in Zoom and RealPage’s Product Learning Portal
• Established training feedback scoring and integration of feedback platforms into Zoom and Sales Force
• Built a centralized documentation library and skills management repository
• Created a billable training process, including an official training product offering

Dallas/Fort Worth Area

• The Consumer Solutions Group at RealPage encompasses our suite of software products that touch the multi-family industry consumer. When implemented together, the CSG suite helps manage all phases of the resident cycle.
• Led a team of 9 consultants delivering the implementation of RealPage’s Lead2Lease, MyNewPlace, Senior Prospect Management, and Marketing Center products
• Liaised with a team of 30 offshore implementation analysts responsible for product setup and configuration
• Championed improvements to product setup and consulting processes through stateside and Philippines-based audits and side-by-side sessions, reducing implementation times by 30%-40% between product groups

Dallas/Fort Worth Area

• RealPage's Leasing and Marketing team offers a powerhouse of products for the multifamily industry. Our team's platform of offerings includes solutions for websites, SEO, syndication, social, lead management and.
• Consultant for RealPage’s Renter Engagement products with a focus on CRM and Marketing
• Managed the entire implementation process with a moving backlog of over 1,400 cases and over 100 clients
• Doubled new-client implementations in Social and Classified products within two months

Dallas, Texas

As team members of RealPage Engagement Management, RealPage Trainers are responsible for providing high-quality, professional training services of all RealPage products in person and over web-based training calls. I currently have a focus on YieldStar Price Optimizer and represent the face of RealPage and YieldStar the day of a client’s go live using.

Dallas, Texas

An integral part to new client and add-on implementations, a YieldStar Price Optimizer Trainer is the RealPage representative present at client go-live dates using YieldStar Price Optimizer. I am responsible for a three-hour training session explaining high-level concepts of revenue management and two hours of in-depth skill practice with full office.

Dallas, Texas