Henry Fu Email & Phone Number

Dallas/Fort Worth Area

Operations Project Manager reporting to the COO in the Insurance Software Development industry.- Managed product rollout for large EZLynx Management System update.- Managed the product readiness and go to market effort to launch integrated digital payments solution. - Managed a CPQ Quote to Cash project to update company CPQ and Billing systems. - Managed various product launch and deprecation projects across company's product line.

Dallas/Fort Worth Area

Project Manager for the Global Expansion team under the Sales and Operations organization. Responsible for country launches and remediation efforts in AsiaPac and EMEA regions. - Leading Role in managing cross functional teams for country launches and remediation efforts for the Sales organization. - Worked closely with internal Product Management teams in an Agile environment to roll out new features for the company's core product. - Responsible for determining business requirements and writing user stories for Dev Team. Also worked with QA to ensure all requirements are tested thoroughly. - Established and implemented Standard Operating Procedures for Events related activities. - Led efforts to roll out new products in the Asia Pacific region, working extensively with Legal/Compliance and Tax teams.

Irving, Tx

Project Manager providing regional support for all aspects of product management/enablement and partner expansion in the Americas region, (Canada, Central/South America, and the Caribbean).• Leading role managing projects across cross functional teams to develop strategy and product features• Optimized processes in which products are developed and brought to market at Verizon in the Americas region to increase speed to market and improve return on invested capital. • Managed product enablement and implementation across all new products over 40 countries south of the USA and Canada, including Ethernet, MPLS, ELINE, and IP. • Developed business cases for executive leadership to support product development and drive prioritization across internal teams for the region. • Managed the development, integration, and launch of API's with four large 3rd party carriers covering over 30 countries, significantly increasing pricing competitiveness and reducing manual quoting timelines. • Supported sales globally by informing of new products, training them in the systems, taking feedback and implementing changes as needed. Identify product gaps and correct them.• Coordinated with International Regulatory/Legal/Tax Team to review taxes for over 50 countries in region and ensure all products are taxed accurately. • Developed and refined product roadmaps as well as a Playbook to assist internal account teams in identifying available products, carrier rankings, and country data.

Richardson, Tx

Lead role on Network Planning and Optimization team with focus on pre-sales access pricing systems in over 40 countries in the Americas region. • Collaborated with internal account teams and external carriers/partners to provide best access solutions and pricing to Verizon customers in region. • Managed projects with cross functional teams (external carriers/partners, IT, and carrier management) to develop pricing tables in effort to increase pricing automation. Efforts exceeded aggressive goals to reduce volume of manual pricing requests. • Implemented 3rd party access pricing automation which improved automation by over 80% in region, resulting in a reduction of over 80,000 manual quotes annually.• Assisted in the development and maintenance of Verizon Business Global presales pricing systems. • Drove Ethernet transformation efforts in the Americas region to migrate or transition customers from TDM to Ethernet services by developing pricing structures and automation in regional countries. Efforts helped to increase use of Ethernet services by almost 40%. • Trained both new hires and partner carriers on use of internal pricing systems through several major system transitions. • Built key relationships with telecommunications partners in region.• Negotiated special pricing directly with suppliers in Latin America for complex RFP’s for global customers.

Richardson, Tx

Member of Local Network Provisioning team focus on network optimization/consolidation to reduce telco expenses. • Responsible for identifying, planning, and designing all aspects of site decommissioning for three Central offices resulting in $10 million in annual savings.• Collaborated with planning to identify site candidates and prioritized and executed based on cost analysis.• Planned/designed/implemented network connectivity• Developed key relationships with 3rd party suppliers to facilitate and coordinate customer hot cuts.• Presented migration plans and weekly status reports to upper management. • Reviewed contracts and responsible for inputting and tracking in internal databases.