Methi Kar Email & Phone Number
@toppanmerrill.com
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Who is Methi Kar? Overview
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Methi Kar is listed as Cloud Operations Technician at Applied Systems, a company with 2694 employees, based in United States, United States, United States. AeroLeads shows a work email signal at toppanmerrill.com and a matched LinkedIn profile for Methi Kar.
Methi Kar previously worked as Application Support Technician at Applied Systems and Associate Application Support Technician at Applied Systems. Methi Kar holds Bachelor Of Science - Bs, Information Systems Managment from York College Of The City University Of New York.
Email format at Applied Systems
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AeroLeads found 1 current-domain work email signal for Methi Kar. Compare company email patterns before reaching out.
About Methi Kar
Welcome to my profile! I’m a dynamic and customer-centric professional, passionate about delivering unparalleled customer service and technical support across various remote environments. With a proven track record of skillfully navigating the complexities of technical troubleshooting, I excel in identifying and resolving intricate issues that others might overlook.My journey is characterized by a relentless commitment to streamlining communication processes and elevating client experiences. I take pride in my ability to work collaboratively with cross-functional teams, fostering a culture of innovation and continuous improvement. My dedication is mirrored in consistently high KPI scores, reflecting a knack for problem-solving but a deep-seated drive to exceed expectations.Beyond the metrics, my approach is human-centric. I believe in building strong, lasting relationships with clients by understanding their needs and providing tailored solutions that resolve their immediate challenges and anticipate future needs.As I look forward to my next adventure, I am eager to leverage my diverse skill set to drive success, foster impactful client relationships, and contribute to a future where every customer interaction is an opportunity to create lasting value. Let’s connect and explore how we can create remarkable experiences together.
Methi Kar's current company
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Methi Kar work experience
A career timeline built from the work history available for this profile.
Application Support Technician
Current- Specialized in troubleshooting the company's insurance management platform, Applied Epic Cloud, consistently resolving 7-10 support tickets daily through Salesforce Service Cloud, utilizing phone, chat, and email.
- Managed client issues such as account lockouts, system errors, and browser issues while leveraging remote desktop control alongside SQL server access for expedited problem resolution.
- Conducted thorough analysis of support issues, escalating complex cases to ensure customer satisfaction while managing a KPI score of 9.89/10, demonstrating exceptional customer service and case resolution, while.
Associate Application Support Technician
Software Testing Trainee/Mentor
- Actively engaged in a learning experience focused on software testing principles, with hands-on experience in manual testing concepts and methodologies, including user acceptance testing (UAT). Leveraged tools such as.
- Educated mentees on manual testing concepts and the practical use of tools such as Trello, JIRA, and others to streamline test planning and documentation. Delivered demonstrations on the functions and features of these.
Customer Support Specialist
- Served as the primary point of contact for over 100 daily tickets from vision insurance subscribers and providers, managing communications through phone support via the Salesforce Service Cloud.
- Aided clients in accessing their online accounts, employing internal software tools through the VSP web application, functioning as a crucial helpdesk resource.
- Maintained and managed a high level of performance, evidenced by a KPI score of 95/100, ensuring that all resolutions were well-documented in Salesforce and aligned with best practices and internal guidelines.
Product Support Specialist
- Provided subject matter expertise to both clients and internal teams through timely responses to 12+ support emails daily concerning the company's fin-tech web application.
- Conducted demonstrations for potential clients using Zoom, setting clear SLA expectations to ensure mutual understanding of service offerings and client expectations.
- Achieved and managed an exceptional team-wide KPI score of 9.7/10, reflecting excellence in delivering outstanding service and achieving high client satisfaction levels.
Technical Support Associate
- Acted as the main liaison connecting clients with internal teams, addressing concerns regarding medical alert devices for more than 16 clients daily utilizing the Salesforce Service Cloud via phone and email to.
- Proficiently configured medical alert devices using third-party web applications to ensure seamless integration and functionality, providing exemplary client support and service.
- Resolved tickets by troubleshooting, documenting, and escalating issues, ensuring timely and comprehensive resolution that met client satisfaction, while managing a KPI score of 4.5 out of 5.
Colleagues at Applied Systems
Other employees you can reach at appliedsystems.com. View company contacts for 2694 employees →
Wen Qi
Colleague at Applied Systems
Winnipeg, Manitoba, Canada, Canada
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Samantha Baldridge
Colleague at Applied Systems
Baton Rouge, Louisiana, United States, United States
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Ron Vincent
Colleague at Applied Systems
Lombard, Illinois, United States, United States
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SB
Sylvain Bourque
Colleague at Applied Systems
Caplan, Quebec, Canada, Canada
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Donna Zoberis
Colleague at Applied Systems
Greater Chicago Area, United States
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Beverly Narula
Colleague at Applied Systems
Chicago, Illinois, United States, United States
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KO
Katie Oldakowski
Colleague at Applied Systems
Stevens Point, Wisconsin, United States, United States
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AM
Anurag Mishra
Colleague at Applied Systems
Hoffman Estates, Illinois, United States, United States
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AK
Anne Kamath
Colleague at Applied Systems
Ontario, Canada, Canada
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Nagamani Guttee
Colleague at Applied Systems
Bengaluru, Karnataka, India, India
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Methi Kar education
Frequently asked questions about Methi Kar
Quick answers generated from the profile data available on this page.
What company does Methi Kar work for?
Methi Kar works for Applied Systems.
What is Methi Kar's role at Applied Systems?
Methi Kar is listed as Cloud Operations Technician at Applied Systems.
What is Methi Kar's email address?
AeroLeads has found 1 work email signal at @toppanmerrill.com for Methi Kar at Applied Systems.
Where is Methi Kar based?
Methi Kar is based in United States, United States, United States while working with Applied Systems.
What companies has Methi Kar worked for?
Methi Kar has worked for Applied Systems, Peoplentech, Vsp Vision Care, Toppan Merrill, and Connect America.
Who are Methi Kar's colleagues at Applied Systems?
Methi Kar's colleagues at Applied Systems include Wen Qi, Samantha Baldridge, Ron Vincent, Sylvain Bourque, and Donna Zoberis.
How can I contact Methi Kar?
You can use AeroLeads to view verified contact signals for Methi Kar at Applied Systems, including work email, phone, and LinkedIn data when available.
What schools did Methi Kar attend?
Methi Kar holds Bachelor Of Science - Bs, Information Systems Managment from York College Of The City University Of New York.
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