Sylvain Bourque

Sylvain Bourque Email and Phone Number

Data Conversion Specialist @ Applied Systems
university park, illinois, united states
Sylvain Bourque's Location
Caplan, Quebec, Canada, Canada
About Sylvain Bourque

I am an experienced bilingual IT technician with over 15 years of experience, spent mainly in different customer service teams. Solving problems efficiently and providing solutions are among my greatest strengths. Committed to offering the highest level of customer service, developing procedures and listening to our customers needs. Teamwork is without a doubt one of the most important value for me. Acquiring new assets is what drives me to always improve myself.

Sylvain Bourque's Current Company Details
Applied Systems

Applied Systems

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Data Conversion Specialist
university park, illinois, united states
Website:
appliedsystems.com
Employees:
1457
Sylvain Bourque Work Experience Details
  • Applied Systems
    Data Conversion Specialist
    Applied Systems Feb 2022 - Present
    • Lead all activities related to each of the data consulting events• Review data samples to assure quality delivery• Act as main point of contact between the data analysts and the client project team• Utilize reports to review data, identify and communicate opportunities for “data clean-up” either pre or post conversion
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  • Applied Systems
    Sr. Bilingual Support Technician
    Applied Systems May 2011 - Feb 2022
    • Manage Installations, data merges and server migrations• Support customers to solve various technical problems• Work with developers to diagnosis software issues and elaborate solutions• Create knowledge bases and documentations• Take on escalated support issues, provide assistance and mentorship to first line support team
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  • Vertafore Canada
    Technical Analyst
    Vertafore Canada 2005 - 2011
    • Support customers to solve various technical problems• Manage SQL databases (find and correct corrupted data, maintenances, etc.)• Manage a Cloud hosting center (Users management, Servers configuration, etc.)• Analyze any kind of problems and elaborate solutions
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Sylvain Bourque Education Details

Frequently Asked Questions about Sylvain Bourque

What company does Sylvain Bourque work for?

Sylvain Bourque works for Applied Systems

What is Sylvain Bourque's role at the current company?

Sylvain Bourque's current role is Data Conversion Specialist.

What schools did Sylvain Bourque attend?

Sylvain Bourque attended Cégep De La Gaspésie Et Des Îles.

Who are Sylvain Bourque's colleagues?

Sylvain Bourque's colleagues are Lynne Gorcowski (A-Csm), Lindsay Stradeski, Brandee Aguilar, Howard Brown, Michelle Deyoung, Murray Sowry, Eddie Law.

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