Derek Ku Email & Phone Number

Hong Kong, Hong Kong SAR

Hong Kong, Hong Kong SAR

Working as a bridge between internal business stakeholders and the development team, to build and maintain applications internally built.Supporting the team and business in its transition to an Agile approach to delivery.

Hong Kong SAR

Group Fitness instructor for BodyPump and BodyAttack

Hong Kong, Hong Kong SAR

Group Fitness instructor for BodyPump

Hong Kong

Group Fitness Instructor for Les Mills BodyAttack & BodyPump

Hong Kong SAR

Scrum Master for Online Production team within a SAFe Agile Model. Responsible for the deliver of multiple projects within a Programme Increment to deliver value and an end usable product for the customer. Working as a Servant Leader for a team of 11 and closely with the Release Train Engineer to ensure timelines are met as well as other teams to.

Hong Kong

A Business Analyst in the Online Production team I work with stakeholders in the Asia Pacific region to elicit requirements to enable it to be built on the Online Platform. - Understanding and eliciting business requirements amongst distributed stakeholders- Participating in workshops to help understand the customer’s requirement and presenting the work.

Melbourne, Australia

A Senior Business Analyst in the Software Delivery team I work closely with the Software Directory to be able to foster a positive & cohesive working environment for the Business Analyst team. I work to assist them to bring about a transformation from Waterfall delivery to Agile Delivery methodology.

Melbourne, Australia

As a Business Analyst working with software development and improvement of the FlightPro® Program.Main responsibilities include:* Eliciting requirements with the Field Service Representatives to obtain specifications for the program* Completing Business Requirements Specification & System Requirements Specification documents* Supporting the testing and.

Wantirna, Victoria, Australia

Nunawading, Victoria, Australia

Melbourne CBD

Group Fitness Instructor for Les Mills BODYATTACK® and Les Mills BODYPUMP®

Melbourne, Australia

• A Business Analyst in the Technology Services Digital Correspondence team, I work closely with the business and Business Technology to elicit relevant information used to define requirements, products and processes.
• Understanding and documenting business requirements
• Facilitating workshops and documenting outcomes
• Business process modelling and documentation
• Reviewing current system capabilities and completing a gap analyses against end user requirements
• Working independently with the business to define concepts and under direction of project managers

Melbourne, Australia

An Iteration Manager in the Technology & Data Labs stream, accountable for the delivery of the Document & Notices stream of work of a major strategic program.Coordinating delivery across pricing streams, interacting with IT IMs and ensuring cross stream dependencies are understood and delivered.Key responsibilities:- Aligning Agile processes and.

Melbourne, Australia

• Protect Business Analyst working Technology & Data Labs streamProjects Delivered include:- Apia Legacy Simplification Project- AA Insurance New Zealand Legacy Simplification Project- Corporate Partners New Zealand.
• Liaising with Product Owners, Software Developers and Quality Analysts to understand and articulate requirements through constant communication
• Facilitation and participation in medium to large project workshops
• Organising requirements gathering workshops/sessions with the appropriate stakeholder(s) and writing user stories and associated acceptance criteria to capture requirements
• Supporting Product Owners in identification of business benefit and value (tangible and intangible)
• Communicating requirement dependencies, issues or risks, as identified through the analysis process

Melbourne, Australia

• To support Personal Insurance through high quality and timely essential communications, reinforcing the value and uniqueness of our brands, whilst complying with legislative requirements.To provide one single point of.
• Co-ordinate the fulfilment process of sending notices to customers
• Maintain relationships with the project teams, business and suppliers
• Provide internal customer service enabling the business areas to concentrate on respective core function.
• Adding value through innovation and continuous improvementCurrently am responsible for Shannons & Compulsory Third Party Insurance & Personal Insurance Claims notices

Melbourne, Victoria, Australia

Skills development & training secondment in Brisbane for 8 weeks.Training and maintaining relationship in Bangalore, IndiaTravel to Bangalore, India, to assist training.Subject Matter Expert for Apia BrandBeing central point of communication between onshore & offshore team

Melbourne, Victoria, Australia

Secondment as leader for the Melbourne Policy Administration teamLiaised with the Manager to arrange relevant documents & work to be completedLeading the team and monitoring results

Chadstone, Victoria, Australia

Box Hill, Victoria, Australia

Group Fitness Instructor for Les Mills BODYATTACK® at AquaLink Box Hill. BODYATTACK® is the sports-inspired cardio workout for building strength and stamina. This high-energy interval training class combines athletic aerobic movements with strength and stabilisation exercises.

Melbourne, Victoria, Australia

Assist in training in BrisbaneProject assistance workProcessing and completing report

Melbourne, Victoria, Australia

Senior Support OfficerCentral point of referral for consultantsTaking escalated callsTaking calls and processing requests from inbound calls

Melbourne, Victoria, Australia

Education record

Education record