Denil Lacmane Email & Phone Number

Barnet, England, United Kingdom

Managing a portfolio of 150+ properties throughout the Borough of Barnet, Brent, Ealing, Harrow and Hillingdon, this role requires travelling as well as an office presence. Time keeping and management is a must, with diaries being controlled by the Officer to ensure that all properties are inspected every year, with some requiring multiple visits depending on the client's ability to take care of it.Properties include Privately Leased units, to Council owned (Opendoor Homes) stock. This involves managing clients who are under various types of tenancies, and addressing their queries as per their individual tenancy terms. Whilst leased units will have the involvement of a landlord who will be contacted for repairs issues, I also manage 11 individual blocks for Opendoor Homes, totalling in more than 100 self contained properties for which tenancy queries, ASB concerns and repairs matters are reported to me. This is not part of the 150+ properties already in my portfolio. Clients as well as other peers come through to me to discuss any any outstanding issues. I also help in overseeing other non secure tenants throughout the organisation. I assist the Rough Sleeper Team with their more vulnerable clients i.e. carrying out joint visits and liaising with officers to determine best courses of actions for breaches. Individually, I manage 5 hostel blocks for the organisation as well as a young care leavers block, with me being the 1st point of call for all residents. I am responsible for all properties within my patch as soon as they are passed to my team. This includes inspecting them to confirm they are ready to let, managing the tenant to ensure they do not damage the premises, liaising with landlords/repairs to attend to any issues as well as preparing, serving and actioning legal notices should the tenancy agreements be breached. I also manage the property once it becomes vacant to ensure that it is ready to re-let quickly, but also as per our lettings standards.

Barnet, England, United Kingdom

Initially taken on as an Administrator, I quickly increased my knowledge of Barnet Homes' housing policy and was given the responsibility of managing their Mutual Exchange Scheme. A national, statutory scheme which requires cooperation with all other social housing providers throughout the UK, I liaised with housing officers from as far as Wales to oversee and ensure that exchanges were completed within their deadlines, and with no hurdles during the process. Whilst most exchanges involved a direct property and tenancy swap, some instances required working with as much as 6 total parties, all of whom needed their assessments completed on time, and at the same time as others involved.Within the next few months I was also given the duties of overlooking Barnet's incoming Voids and resultant Let properties before being asked to evaluate the team's performance. Property turnarounds, from when they become vacant to becoming ready to let again is an important aspect for a housing provider. Keeping in constant communication with the multiple contractors involved to ensure that target dates are met also results in considerable cost savings for the organisation. During my time managing the voids, and overlooking the data analysis, the team was the leader between all other London Boroughs with the lowest property turn around times for multiple quarters.Further to the above, I was also handed the responsibility of carrying out housing assessments for secure tenants. This ran concurrently with handling the Voids and involved being the first point of contact for all Secure Tenured Barnet tenants. I dealt with initial approaches, ensuring that assessments were carried out as per Barnet Homes' Housing Allocation Policy, as well as determining the final result of the case, to confirm if clients were owed a housing transfer. Between myself and a peer on the team, we managed and conducted all housing assessments for secure tenants, with myself having completed 100+ cases.

Wembley Stadium, Barnet Football Ground, Charlton Football Ground

Overseeing public spectator safety for high profile sporting and entertainment events. The position also involved liaising with different teams from various areas of the event site i.e. hospitality, security, law enforcement, medical services

Civil & Environmental Engineering, Civil Engineering, 2:1

Activities and Societies: Civil Engineering Society Upper 2:1 Hons Graduate with a completed Dissertation focused on: 'The Approval &.

Education record