Liam Mccarthy Email & Phone Number

Responsible for collection of rent arrears assisting Housing Officers as well as various administrative tasks.Main duties include but are not limited to:- Collection of rent arrears by making phone calls, sending warning letters and meeting face-to-face with tenants/external organisations.- Setting up/amending/cancelling direct debits upon the request of clients and other members of the team.- Collection of garage rent arrears including the process of serving Notice to Quits on the tenancies and arranging lock changes.- Training of new staff members both Housing Assistants and Housing Officers. Also mentorship of new apprentices - Working with organisations such as Housing Benefit and Department of Working Pensions either on behalf of tenants or behalf of Barnet Homes.

Responsible for collection of rent for several hundred secure, non-secure and flexible tenancies.My main duty was to collect rent/rent arrears through the monitoring of rent accounts; this was achieved by the following methods:- Making phone calls to tenants with the aim to clear any outstanding rent arrears with a view towards consistent payments to prevent any future arrears.- Home and office visits with tenants to discuss any issues of payment or to give budgeting advice/referrals when appropriate.- Completion of vital paperwork such as court referrals and eviction reports.- Attending court with the intention of seeking possession of property or to reach a court agreement to repayment of rent arrears.