Derek Jackson Email & Phone Number

Richmond, Va, Us

Asheville, Nc, Us

• Resolve IT Help Desk requests via JIRA• Create and manage Salesforce users, automated processes or flows, reports, and dashboards• Use Agile team methodologies with JIRA and Confluence for project management and documentation• Provide data insights and reporting using Python, Salesforce, SQL (Oracle / SQL Developer), Excel and R. • Work on ad hoc reports and unique projects from Chief Executive team• Manage and maintain domestic and international territory allocations and changes• Provide technical support and troubleshooting for help desk tickets and inter-departmental needs• Help maintain company analytical metrics • Produce weekly, monthly, and end of month reporting • Collect / gather requirements and documentation to analyze processes and implement improvements• Produce International and domestic reports for marketing and commercial teams

Asheville, Nc, Us

• Salesforce Certified Administrator• Salesforce Administrator for 200+ global users• Provide data insights and reporting with reports and CRM Analytics• Create and manage Salesforce users, automated processes or flows, reports, and dashboards• Resolve IT Help Desk requests via JIRA• Produce weekly, monthly, and end of month reporting • Provide technical support and troubleshooting for help desk tickets and inter-departmental needs• Help maintain company KPIs and metrics • Produce International and domestic reports for marketing and commercial teams• Manage and maintain domestic and international territory allocations and changes• Create and maintain dashboards

• Work as Salesforce Administrator and help organize company infrastructure• Consult small businesses all across the United States• Provide business insights and reporting using SQL, Tableau, R programming, Python, and MS Excel• Provide insight and reports to C-level executives and owners• Provide accounting services using various software such as QuickBooks, Xero, FreshBooks, Sage, NetSuite and a few other accounting programs• Help staff and recruit top talent for roles ranging from executive C-level to part time positions• Communicate with clients via Slack, Microsoft Teams, Google Hangout, and other various team communication apps and programs• Help manage calendars, travel, and schedules of management teams• Assist clients with branding and digital marketing (Google, Bing, Amazon, Shopify and more)• Develop recruiting plans to retain top talent• Assist with development and maintenance of websites via Wix, Wordpress, HTML with CSS and Javascript, and more• Provide bookkeeping and administrative duties including data entry and maintaining accounts• Partner with firms and agencies to help recruit talent and handle their clients accounting books• Develop and execute business development plans to grow small businesses

Mountain View, California, Us

• Business to Business sales (B2B)• Help with payroll discrepancies and support issues • Conduct Excel driven data collection and data cleaning• Use business analysis data to develop business solutions• Use market research data to structure campaigns to become the first direct sales team to gross $1 million in sales in a month• Help manage calendars and schedules of other account executives• Act as liaison between marketing and sales innovation team• Collect and analyze market data• Assist in developing and directly implementing marketing strategies and marketing campaigns• Update employee records• Build long term trustworthy business relationships• Enhance profitability through data driven techniques• Actively recruit talent• Assist QuickBooks clients with support, bookkeeping, set up, and cleaning up their company files• Consult clients by identifying business needs through a detailed, modern business analysis • Assist with inventory management • Work as Salesforce Administrator with Salesforce Customer Relationship Manager (CRM)• Prospect new business opportunities for new and existing Intuit QuickBooks clients

Richfield, Minnesota, Us

• Market the newest technology in consumer electronics• Daily merchandising using multiple category management strategies and retail analysis• Offer and educate consumers on financial services and alternate forms of payment• Meet incentive based sales quotas and team sales goals

Charlotte, Nc, Us

• Perform account maintenance from multiple types of financial data analysis• Manage risks, as well as effectiveness and efficiency of operations• Work within Workday• Help manage calendars, travel, and schedules of bank staff• Develop and maintain strong business and personal relationships• Audit and analyze financial reports to remain in compliance with federal laws and regulations• Market and educate clients on financial services and financial tools• Process large cash and other financial transactions• Build and maintain client rapport• Maintain trust and responsibility as key, combination, and code holder

Charlotte, North Carolina, Us

• Daily retail merchandising using multiple category management strategies and retail analysis• Market premium, high quality retail inventory and services• Meet commission based sales quotas and team sales goals • Offer and educate consumers on financial services and alternate forms of payment

Richfield, Minnesota, Us

• Meet incentive based sales quotas and team sales goals • Market the newest technology in consumer electronics• Daily merchandising using multiple category management strategies and retail analysis• Offer and educate consumers on financial services and alternate forms of payment

Carlisle, Pa, Us

• Analyze store financial data • Use data analysis to improve the weekly process of replacing and switching out sales SKU stickers• Handle human resource (HR) policies and procedures • Manage store financial reports • Produce and analyze daily reports • Talent acquisition and full cycle recruiting• Implement diversity and inclusion amongst staff and morale• Stay current with key employment laws and legislation• Help assist company through a buyout acquisition • Interview and train new hires through an onboarding process• Consult on human resource policy and procedures• Travel to train and assist other stores teams• Manage all departments (over 50 people)

Mclean, Va, Us

• Use Excel for data analysis and PowerPoint to present data in daily and weekly team meetings• Ensure client record confidentiality• Work within Workday• Research and analyze data to test for ways to innovate and implement process improvements • Conduct fraud investigations and help analyze cases• Create reports and analyze data on efficient of process improvements• Use business and other types of analysis to monitor team performance and provide feedback• Take on new projects to optimize performance metrics throughout the department • Work in collaborative teams to meet goals and accurately execute procedures