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@intel.com
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David L. Johnson is listed as Digital Strategist based in Portland, Oregon, United States. AeroLeads shows a work email signal at intel.com and a matched LinkedIn profile for David L. Johnson.
David L. Johnson previously worked as Digital Strategist at Intel Corporation and Senior Program Manager at Intel. David L. Johnson holds Computing In Business (Honours), Information Technology from The University Of Huddersfield.
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Motivated and results-driven Digital Strategist with a proven track record in supporting customer support experiences. Seeking to leverage expertise in digital design, data analysis, and strategic planning to drive simple and effective interactions for customers with all capabilities and levels of expertise.
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United States
Responsible for defining and driving the strategy for all digital product support at Intel.Revamped the product support experience, from self-help to agent contact, to create simple and effective customer experiences that align with digital standards, branding guidance and accessibility requirements and enhances a company's reputation.
Portland, Oregon Area
Successfully delivered diverse IT strategic and innovative programs, achieving business results through cross-cultural teams in all business areas and geographies in which the company operates. Examples being:Revitalized a company-wide email program and transitioned the remaining 80,000 workers to a cloud-based email solution, ensuring the security of Intel email and allowing workers to access email on all their devices.Mobilized the business, technical and support staff, together with security, legal, privacy and employee council representatives to produce a solid plan to move 45,000 employees to Office 365. Produced a comprehensive assessment to the company’s executives about the ramifications of using Google products within an enterprise environment after enabling access to these products for 10,000 employees across many business areas.Spearheaded a global cross-functional team to formulate a recommendation to the executives concerning the outsourcing of all the physical support of the company’s IT hardware (PCs, server, network, phones), enabling them to make informed decisions on the future support model of Intel’s hardware infrastructure.Engineered the roll-out of ITIL Service Management processes to two of Intel IT’s business segments, which resulted in the successful adoption of this customer-orientated model across all their development and support teams.
Portland, Oregon Area
Designed and implement their first client-server implementation as they moved from proprietary software to their own Windows-based reporting system.Developed and implemented a world-wide system to capture and convey the design of garments to third-party manufacturers.
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David L. Johnson is listed as Digital Strategist.
AeroLeads has found 3 work email signals at @intel.com for David L. Johnson.
David L. Johnson is based in Portland, Oregon, United States.
David L. Johnson has worked for Intel Corporation, Intel, and Columbia Sportswear Company.
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David L. Johnson holds Computing In Business (Honours), Information Technology from The University Of Huddersfield.
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