Derek Mcdonald Email & Phone Number

• Effectively manage inventories while working with operations and sales to ensure we can fulfill orders
• Working across many teams including importing products needed to meet demand from Brazil andCanada
• Working with Quality to provide product for industrial use
• Planning bag to bulk products for both bulk trucks and railcars
• Effectively planning railcars to stations in order to more effectively service customers

Mt. Sterling, Illinois

• Effectively build inbound and outbound truckloads to minimize miles and maximize trailer space forthe nation's largest food redistributor
• Maintain and update system information to keep processes moving smoothly, including researchingcustomer and supplier dock times to enhance on-time performance
• Work with many departments within the company and delegate changes that need to be made
• Work with dispatch/sales teams during consistent meetings to resolve customer/supplier issues as wellas speaking to internal and external customers directly
• Work with many specialized computer programs and monitor communications
• Completed multiple training courses to become a better leader

Columbia, Missouri Area

My responsibilities at this job included being a cashier, cleaning, training new employees, stocking shelves, maintaining laundry, helping the bartender, and making pizzas. It was imperative to work well with coworkers in order to get pizzas to customers in a timely fashion.

Columbia, Missouri Area

This was a temporary job at the beginning of the semester to sell and stock books for thousands of students. Shipments of books would come in throughout the day and would need to be shelved. I also provided customer service and helped students find the books they need.

Hannibal, Missouri

This is a job in a call center where I made customer satisfaction my top priority. I addressed and resolved customer product complaints empathetically and professionally and defused volatile customer situations calmly and courteously. It was also important to accurately documented, researched and resolved customer service issues. I took customer's orders.

Bachelor Of Arts (B.A.), Economics, 3.238/4.00

Activities and Societies: Band, Jazz BandDean's List five of five semesters

Associate Of Arts (A.A.), Music

Activities and Societies: Chorus, Band, Jazz Band