• Performs data analysis at the company, region, and branch level to ensure compliance with regulatory requirements. Regularly reviews and reports on risk exposure and provides corrective action recommendations to leadership.• Creates reports for various states, audits, regulating entities, and different teams within the company. Also responds to ad-hoc reporting requests from different departments promptly. Departments include Finance, Quality Control, Broker Services, and Legal. Automating all reports when possible.• Organizes, coordinates, and assists cross-functional teams in planning, development, and execution of data process improvements at the operational level.• Monitors and tracks the completion of all required compliance trainings for employees. This includes providing reminders as well as enforcing corrective action on employees who are not compliant. • Manages over 50 investor relationships by processing new contract agreement and recertifications. Working as the liaison between investors and the company’s General Counsel. Investors including HUD, VA, USDA, JP Morgan Chase, Fannie Mae, and Freddie Mac.

• Executed content strategy and creation on Instagram, Twitter, and Tik Tok, posting multiple times per day.• Monitored the online presence of the company's brand, listening to, and engaging with followers to increase brand awareness; partnered with colleagues to grow following from 110k to 155k in 5 months.• Coordinated with major sports leagues (MLB, NBA, NHL, NFL, NCAA) to promote brand and product awareness.• Tracked engagement of the company's social media platforms to identify trends, establish best practices, and execute marketing strategies.

• Performed market research and provided analysis in support of operations with major sports leagues (NBA, MLB, NFL, NHL, NCAA). • Estimated costs and benefits of multiple actions and/ or solutions and provided recommendations. • Supported 3 C-Level executives by tracking social media engagement to identify trends.

• Performed data entry into CRM (Sherpa) to allow managing leads more efficiently.• Conducted over 350 in-person cold pitches and 400 phone calls. • Participated in over 20 meetings that included: introduction/discovery, proposals, follow-up, and demonstrations.• Coordinated with in-house specialist to develop a business optimization strategy for potential clients.