Dustin Palmer Email and Phone Number

Systems Administrator in the Defense and Civilian Sector. Extensive work in supporting day-to-day operations and addressing tickets in ServiceNow Help Desk. Site work to various hydroelectric facilities. Specialized in Microsoft Server upgrades and maintenance. Multiple years as a Technology Specialist for higher education with student worker managerial responsibilities, classroom lab management and information learning technology experience. Active in student tutoring services and system administration on Linux systems including RHEL, Ubuntu, and openSUSE. Provided training and taught instructional classes on Canvas LMS and various Google services such as Meet, Docs, Sheets, and Forms. Implemented and manage RStudio Server Pro for online in classroom and remote use. Administrated and helped construct a High Performance Computing cluster for the Quantum and Computational Chemistry department. Created various quality of life improving scripts in bash and python. Implemented software based solutions for paired programming in Ubuntu computer labs. Five plus years experience as an Information Systems and Technology professional in the Manufacturing industry. Tech savvy and intuitive to all forms of technology and software due to background in the field of Information Technology. Strong communication skills with exposure in instructing professionals, creating curriculum, and performing orientations. Taught classes on multiple applications. Excellent client relation management, communication, and presentation skills. Participating on multiple projects in fast paced environments where on-time delivery of manufactured goods was critical. Experience with Sarbanes-Oxley compliance. Network management skills including Active Directory management and Server Backup maintenance. Designed and created reports using Crystal Reports for various departments including Operations and Production.Analytical experience in the manufacturing supply chain and business structure including stockroom inventory management, shipping, scheduling, purchasing, part sales, and quality assurance. Extensive experience with the Dynamics AX environment and RFSmart Barcoding systems.Substantial travel abroad opportunities. Specialties: systems analysis, help desk support, Microsoft Windows, Microsoft Office, Linux operating systems, process engineering, programming, reporting, Sarbanes Oxley, SQL, scripting, Visio, Microsoft Dynamics AX, Microsoft SharePoint, barcoding, Active Directory Services, Tape Backup, Google Suite, Canvas LMS, NFS, RStudio Server, Confluence