Dana Lucisano Email & Phone Number

East Hartford, Connecticut, United States

• Designed and delivered engaging curriculum around relevant topics for job seekers, conducting virtual group presentations via Zoom using original PowerPoint slides, resulting in a 30% improvement in participant engagement and understanding.• Established web-based training events in the learning management system and successfully enrolled over 100 participants, enhancing accessibility and participation in professional development opportunities.• Collaborated with team members to optimize training schedules, evaluate new software solutions, and develop marketing materials, including video scripts, enhancing outreach efforts and improving training program efficiency.• Created and maintained 100% accurate client records, including progress reports, by utilizing technology and data tracking systems to ensure timely updates to databases and generate statistical reports that informed program enhancements.• Evaluated the effectiveness of training programs through participant assessments, feedback surveys, and performance metrics, using this data to implement continuous improvements that enhance the quality and impact of future training sessions.• Exhibited technical adaptability and resourcefulness by effectively utilizing presentation equipment, including smartboards, to enhance learning experiences and deliver impactful presentations to diverse audiences.• Facilitated communication with Career Advisors by electronically sharing documents, and collaborating on necessary steps to ensure the successful completion of training programs for over 100 participants.• Maintained comprehensive training materials and resources to ensure they remained accessible, relevant, and aligned with organizational goals and educational standards.

Springfield, Massachusetts Metropolitan Area

• Spearheaded the Travel Training program by independently planning and managing schedules, balancing the needs of individual clients with group training requests from local organizations, resulting in a 40% increase in participant satisfaction.• Cultivated strong relationships with vocational counselors, school personnel, and clients' friends and family members to create a robust support network, encouraging all stakeholders to assess skill gaps and evaluate training effectiveness.• Leveraged project management skills to design a bus ridership club for older adults, developing detailed spreadsheets in Microsoft Excel to track ridership data before and after training.• Documented each client’s progress by preparing comprehensive written reports, integrating them into client files to ensure accurate tracking and facilitate ongoing evaluations of training effectiveness.• Collected and analyzed statistical data, preparing and submitting compliance reports to ensure adherence to regulatory standards and enhance program accountability.• Planned and delivered outreach initiatives and group presentations to raise awareness of the travel training program among community partners, including a targeted presentation on Westfield Community Access Television, effectively marketing travel training services to over 200 older adults.

Waterbury, Connecticut Usa

• Designed experiential learning for staff, uploading course content to the learning management system and enrolling participants.• Photocopied or scanned course material and distributed material to course participants.• Facilitated an online program that involved giving presentations and lining up outside speakers.• Coordinated logistical issues associated with training events, such as reserving meeting rooms, ensuring that the digital platform was ready, getting necessary equipment ready on the day of the program, sharing vendor data with the accountant.• Maintained attendance data through the use of a Microsoft Excel spreadsheet via SharePoint.

New Britain, Connecticut, United States

• Assessed the training needs of the Adult Services Department at a public library and designed targeted training programs to address skills gaps in mobile computing devices, resulting in a 30% increase in staff competency and user engagement.• Led a team of librarians in planning and coordinating training events for the statewide library community, anticipating critical deadlines, identifying necessary resources, delegating tasks to team members, and motivating the group to achieve objectives on schedule, successfully delivering over 10 training events.• Designed technology training for library patrons by planning the curriculum and creating bilingual worksheets, effectively delivering courses in both in-person and hybrid formats, resulting in engagement from over 50 participants.• Developed asynchronous online courses for professional librarians, incorporating instructional videos and interactive features, and successfully uploaded the courses onto the learning management system, enhancing access for over 50 librarians.• Facilitated a web-based online club as a long-term project requiring cross-departmental coordination, leveraging excellent project management skills to recruit speakers, prepare marketing materials, and track attendance.

Mls, Library Science

Trained for a career in librarianship.

Jd, Law

B.A., English Literature

General liberal arts training with emphasis on English Literature.

Doctor Of Law - Jd, Legal Studies, General