Greeted customer when dropping off there vehicle.Going over damages related and non related. Mirroring estimates from insurance companies. Going over the vehicle with technicians for further hidden damages once the vehicle is torn down. Pictures of the damages to the vehicle. Following up with insurance for approved estimate and supplements. Updating customer with what process there vehicle is in. Ex ( supplement, waiting on parts, going to paint, going to buff, in resemble. Totaling out vehicles. Ordering parts. Estimating software experiences with CCC ONE and AUDATEX Scheduling customer to pick up there vehicle.Doing final quality checks.