Various types of training including customer service, team building and software/IT.

Responsible for the development and maintenance of project/program specific tracking applications using, Excel and other administrative data systems within the CDC. Provided guidance to and aided in the development of data collection and analysis tools for financial and special project requests, outbreaks and various public health studies and surveillance activities. Provided technical guidance, user instruction and continuous support to team members in the use of various applications in the support of public health activities including SharePoint. Developed and maintained data collection systems for all branch activities including financial planning, personnel costs, travel expenditures and budget activities. Responsible for daily analysis and tracking of acquisitions, assistance mechanisms with the financial preparation and reconciliation of interagency agreements, grants and contracts. Developed internal tracking systems to maintain and provide ongoing support of public health document requests (FOIA), technology/material transfer documents, Guest Researcher processing, and research review requests (IRB). Documented and tracked clearance and release of publications. Provided support of domestic/internal travel and conference planning. Worked with EOC to request and deploy personnel during emergency response activities including the creation of staffing reports and internal communications.

Created and maintained documentation for Corporate IT SharePoint site, Help Desk WIKI and GIS Google sites.Coordinated and provided evidence for all GIS audits.Supported and marketed the new release of and provided training for all internal IT and GIS tools. Project based management, support and documentation of all IT and GIS functions including disaster recovery exercises and compliance review.Provided training documentation, instructional design and training for Corporate IT and Global Information Security teams.