David Mccotter Email & Phone Number

Chandler, Arizona

Chandler, Arizona

Provided leadership for Technical Support Group who's responsible for resolving customer VOIP Issues by mentoring team members to expand their knowledge and better able to provide top level service to customers.Provided escalation level for customer support team.Designed complex call flow for business customers including Complex call flow design, ACD and Telax IVR’s for customers.Supported Project Managers on new customers to ensure installation of business customers phone system and Customer Care Group with existing customers.Supported Sales with prospect customers questions to develop solutions for business phone system.

Chandler, Arizona

Business advisor and project manager for various clients providing process design integration of data networks for daily management of small to medium businesses to improve productivity and profit by providing unparalleled solutions.Create networking policies and procedures for clients.Design network and oversee installation of cabling systems.Manage network infrastructure, operating systems and security.Created operations department to managing the Day-to-Day operations and processes for managing and tracking overseas shipments of the International Packaging company.Design, installation, and maintenance of voice & data networks for businesses.

Tolleson, Arizona

ATA is a non-profit organization dedicated to the trucking industry to promote and support the industry through legislative and regulatory interests and is a third party MVD for the state of Arizona.Responsible for voice and data networks, financial operations and IT training.Manage Arizona Trucking Association’s Third Party Arizona Motor Vehicle Division’s (MVD) network and communication adhering to state standards.

Tempe Az

Thrivent is a full service financial management and insurance company.Responsible for analyzing financial goals, desires, ambitions of clients and then help make those objectives become a reality for a secure financial future.

Western Region United States

A&T Nationwide is a provider of Wireless voice and data communications.Responsible for western region, wireless data technical support engineers.Design and implement wireless Internet Protocol networks, including installation and set up, for frame relay connectivity and data routing.Provide ongoing support to enterprise IT departments in Fortune 100 and government accounts, primarily public safety customers, to co‑develop wireless solutions providing their mobile personnel access to centralized data resources. Customers include Intel, Microsoft, State of California, American Express, Honeywell and others.

Western Region United States

AT&T Corporation is a global telecommunications service provider.Responsible for western region, voice & data technical consultants. Present technical solutions to clients. Responsible for western region, voice & data technical consultants. Responsible for creating, implementing, and provisioning complex local telephony solutions.

Phoenix, Az

Purchased by AT&T June 1998Teleport is a local area competitive telephone company.Responsible for creating, implementing, and provisioning complex local telephony solutions. Present technical solutions to clients.Design and implement wireless Internet Protocol networks, including installation and set up, for frame relay connectivity and data routing.Design project plan for implementation of the first Arizona Synchronous Optical Network (SONET) for Arizona Republic Newspapers.

Mesa, Az

Lutheran Healthcare is a local network of hospitals, home health nurses, and managed care facility.Responsible for designing, installing, and maintaining voice and data networks. Manage network operations staff, telcom and data technicians and hospital telephone operators.Manage data network of over 1700 users, 5 network operating systems and multiple desktop operating systems of all 7 medical campuses.