David Mcdonald Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

New York, United States

-> Serve as the primary point of contact for building staff to address maintenance and space service needs, providing a prompt and effective resolution of an average of 15 service issues monthly.-> Manage all aspects of office operations, including facilities management, office support, and administrative support for efficient operation of daily activities within 12,00 square feet accommodating 85 team members. -> Implemented newly adapted software to maintain comprehensive inventory records, managing an inventory valued at over $100K, ensuring consistent availability of office supplies, and streamlining the procurement processes. -> Supervise the maintenance of three pantries and included kitchen equipment throughout the office, ensuring cleanliness, functionality, and compliance with health and safety regulations.-> Facilitate weekly team meetings for the 8 administrative team members to foster collaboration, discuss best practices, and provide training, cross-training, and mentoring opportunities.-> Established an in-house food and beverage expense tracking process, including spending for catered meals and kitchen supplies, overseeing an annual budget of over $100K while creating budgetary compliance and processing 15 – 20 invoices monthly.-> Spearheaded cross-functional partnerships with Office Manager and Acting Operating Team Lead to revamp office space management, emergency procedures, and special event planning, leading to a 30% boost in operational efficiency.-> Managed a cross-functional team of facilities personnel and receptionists, optimizing resource allocation and identifying growth opportunities; modernized office operations.-> Facilitate the coordination of all in-house client and guest meetings that include catering or additional vendor services managing the updating of 15 vendor Certificates of Insurance for building access.-> Spearheaded initiatives to drive cultural change and enhance employee engagement across the office

New York

-> Pioneered the development, oversight, and implementation of enhancements to internal marketing assets, notably launching an updated welcome card that boosted employee morale and satisfaction by 80%, resulting in improved office navigation for over 3,000 monthly visitors.-> Prepared detailed budget reports proposing the allocation of the annual department budget of $1 million, including an office supply budget, asset purchases, and employee pantry snack offerings. -> Fostered and maintained vendor relationships with 5 contracted vendor services that operated the in-house coffee bar, catering service, appliance repair, and maintenance involving 10 -15 personnel. -> Implemented an innovative process to enhance the planning and execution of onsite meeting planning including a comprehensive checklist that increased team efficiency by 30%. -> Facilitated team collaborations initiating over 12 new cross-functional procedures creating efficiency across operations that supported over 1200 employees within 22,000 square feet of space.-> Collaborated with leadership in the redesign of an internal Request Portal supporting over 1100 requests a month across operational departments.

New York, United States

Greater New York City Area

-> Acted as a point of contact for clients, managing daily correspondence, addressing inquiries, and providing updates on campaign progress to ensure client satisfaction and effective service delivery.-> Assisted in the planning and execution of public relations campaigns, including coordinating logistics, managing schedules, and ensuring all elements were delivered on time and met client expectations.-> Developed and maintained relationships with media contacts, facilitating media outreach and organizing press events to enhance visibility and secure media coverage for client initiatives.-> Expertly scheduled over 100 meetings cross-functionally including over 30 team members and clients to ensure attendance.-> Monitored and analyzed media coverage and campaign performance metrics, preparing detailed reports to provide insights into the effectiveness of PR strategies and inform future activities

Greater New York City Area

-> Assisted in drafting press releases, media pitches, and other communication materials, while helping to manage media lists and track media coverage to support the organization's public relations efforts.-> Contributed to the planning and execution of public relations events, including press conferences, product launches, and promotional activities, ensuring all logistical details were managed and the events ran smoothly.-> Created engaging clips of client content posted in digital and print publications.

New York, United States

-> Expertly prepared and served a wide range of high-quality cocktails, wines, and other beverages, using precise techniques and premium ingredients to enhance the dining experience and meet guests' sophisticated tastes.-> Provided attentive and personalized service to bar and dining guests, engaging in friendly conversation, offering drink recommendations, and addressing special requests to ensure a memorable and enjoyable experience.-> Maintained a clean and organized bar area, including stocking supplies, managing inventory, and ensuring proper sanitation and safety practices to create a welcoming environment and uphold the restaurant's standards.-> Efficiently managed multiple drink orders during busy periods, ensuring timely and accurate preparation and delivery, while balancing speed and quality to meet the high standards of a fine dining establishment.

New York, United States

-> Supervised and coordinated the service staff, including servers and back waiters, to ensure smooth and efficient operations during service, providing guidance, training, and support to maintain high standards of service.-> Delivered exceptional dining experiences by managing guest reservations, greeting and seating guests, and personally attending to their needs throughout the meal, ensuring satisfaction and addressing any concerns promptly.-> Acted as the liaison between the kitchen and front-of-house staff, ensuring accurate and timely communication of orders, special requests, and modifications to maintain consistency and quality in food service.-> Utilized expert knowledge of the menu to make personalized recommendations, promote wine pairings, and suggest premium items, enhancing the guest experience while driving increased sales and revenue.-> Monitored service quality and adherence to fine dining standards, including table settings, presentation, and overall ambiance, ensuring compliance with health and safety regulations and maintaining a high level of professionalism->

New York, United States

-> Assisted Captains and kitchen staff by efficiently clearing and resetting tables, refilling water and bread, and delivering dishes promptly, ensuring a seamless and high-quality dining experience for guests.-> Maintained meticulous attention to detail in adhering to fine dining standards, including precise table settings, proper handling of delicate glassware and utensils, and ensuring consistent presentation of dishes.-> Provided courteous and attentive support to guests, addressing any special requests or concerns, and ensuring that all aspects of their dining experience met the restaurant's high standards of excellence and hospitality.

New York, United States

-> Led and motivated store staff during shifts by assigning tasks, overseeing operations, and providing guidance to ensure efficient workflow, high levels of customer service, and adherence to company policies.-> Designed and implemented visually appealing store displays and layouts in line with brand standards and seasonal themes, enhancing the shopping experience and driving product visibility and sales.-> Monitored and managed daily store operations, including opening and closing procedures, inventory control, and maintaining store cleanliness to ensure a well-organized and welcoming environment.-> Addressed and resolved customer inquiries, complaints, and feedback with professionalism and tact, fostering a positive shopping environment and ensuring customer satisfaction and loyalty.

New York, United States

Greater New York City Area

-> Provided exceptional service by assisting customers with product inquiries, offering personalized recommendations, and addressing concerns to enhance the overall shopping experience and drive sales.-> Assisted in creating attractive store displays and maintaining visual merchandising standards, ensuring that products were well-organized and showcased to attract customers and promote sales.-> Conducted regular inventory checks, restocked shelves, and processed shipments to ensure product availability and accuracy, while helping to manage inventory levels and reduce stock discrepancies.-> Processed customer transactions accurately and efficiently, handled cash and credit payments, and operated the point-of-sale (POS) system while maintaining a clean and organized checkout area.

Meatpacking Nyc

-> Delivered prompt and attentive service to a high volume of customers, managing multiple tables and ensuring timely and accurate order processing during peak dining hours in a fast-paced environment.-> Provided personalized dining experiences by engaging with guests, offering detailed menu recommendations, and accommodating special requests to enhance satisfaction and build repeat business.-> Worked closely with kitchen staff, bussers, and fellow servers to coordinate efficient service and resolve any issues quickly, maintaining a smooth operational flow during busy periods.-> Utilized upselling techniques and promoted specials to maximize check averages and drive sales, while maintaining high standards of service and contributing to the restaurant’s overall profitability.

Mcguire Air Base, Nj

-> Collaborated on the rollout of a military-wide fitness assessment program, tailored to meet the needs of diverse personnel, improving overall physical readiness and wellness across the unit.-> Administered regular fitness evaluations, including physical readiness tests, and provided personalized feedback and guidance to ensure personnel met Air Force standards.-> Organized and led group training sessions, workshops, and educational seminars on physical fitness, nutrition, and injury prevention, enhancing the knowledge and skills of Air Force members.->Oversaw the maintenance and operation of fitness facilities and equipment, ensuring they are well-maintained, safe, and equipped to support various fitness activities and programs.-> Monitored program participation and outcomes, analyzed performance data, and made data-driven recommendations to improve fitness program effectiveness and participant engagement.

Marlton, New Jersey, United States

-> Provided high-quality, personalized service to guests by promptly addressing their needs, taking accurate orders, and ensuring a memorable dining experience in a fast-paced environment.-> Demonstrated comprehensive knowledge of the menu, including steak cuts, preparation methods, and wine pairings, to offer informed recommendations and enhance the dining experience for guests.-> Managed multiple tables simultaneously by efficiently processing and expediting orders, coordinating with kitchen staff, and ensuring timely delivery of food and beverages.-> Addressed and resolved guest concerns or complaints with professionalism and tact, ensuring satisfaction and maintaining a positive dining atmosphere.-> Maintained a clean and organized work area, including setting up and clearing tables, adhering to health and safety standards, and ensuring the restaurant environment met high standards of cleanliness.

Uae

-> Adeptly led a team of 16 Airmen in around-the-clock operations and delivered more than 1,000 morale-boosting events to 3,500 assigned warriors. -> United States Air Forces Central personnel recognized his program's 94 percent customer satisfaction rating as number one in the command.-> Orchestrated 32 Armed Forces Entertainment and United Services Organization events and awarded over 110,000 dollars in prizes to participants.-> Provided stellar financial oversight for a nonappropriated funds resale operation which earned 394,000 dollars, a 33 percent increase in revenue that enabled a 79,000 dollar investment in quality of life improvements.

Browns Mills Nj

-> Accurately prepared and dispensed medications, including intravenous (IV) solutions and oral prescriptions, ensuring correct dosages and adherence to hospital protocols for patient safety.-> Managed and updated patient medication records, reviewed orders for potential interactions or allergies, and provided detailed information to healthcare professionals regarding drug therapies.-> Monitored and maintained pharmaceutical inventory levels, including ordering, restocking, and ensuring proper storage conditions, to prevent shortages and ensure the availability of essential medications.-> Worked closely with pharmacists, nurses, and doctors to coordinate patient care, support medication management plans, and address any concerns or adjustments required in drug therapies.-> Ensured compliance with hospital policies and regulatory standards, including proper documentation, labeling, and adherence to safety and sanitation practices, to uphold quality and safety in medication handling.

Mcguire Air Base, Nj

-> Provided comprehensive administrative support by managing schedules, coordinating meetings, planning large-scale family events, and handling correspondence to ensure smooth operations and effective communication within the office.-> Organized and maintained sensitive military documents, reports, and records with meticulous attention to detail, ensuring accuracy and confidentiality in compliance with military regulations.-> Assisted in coordinating logistical arrangements for events, training sessions, and deployments, including travel arrangements, accommodations, and supplies, to support operational readiness.-> Performed data entry tasks, generated reports, and analyzed information to support decision-making processes, improve operational efficiency, and provide valuable insights for command and staff.-> Facilitated effective communication between various departments and units, serving as a liaison to address inquiries, resolve issues, and ensure timely dissemination of information.

Lumberton, New Jersey, United States

-> Accurately process and fill prescription orders, including verifying prescription details, dispensing medications, and providing essential counseling on proper medication usage to patients.-> Expertly assisted customers with medication inquiries, provided over-the-counter product recommendations, and managed front-end operations, ensuring a positive and efficient experience for all patrons.-> Monitored and managed medication inventory levels, including ordering, stocking, and ensuring proper storage of pharmaceuticals, while adhering to safety and regulatory guidelines.-> Performed administrative tasks such as maintaining patient records, handling insurance claims and billing, and managing pharmacy paperwork to ensure compliance and smooth workflow.-> Prepare and label medications, including compounding prescriptions when required, while adhering to safety standards and quality control measures to ensure accurate and safe dispensing.

Camp Lejeune, North Carolina, United States

-> Efficiently prepared and cooked a variety of dishes for large groups, adhering to standardized recipes and ensuring timely delivery of high-quality meals for officers and their guests.-> Assisted in menu planning and execution, incorporating dietary preferences and restrictions to provide balanced and appealing meal options for a diverse clientele.-> Maintained strict adherence to food safety and sanitation guidelines, including proper food handling, storage, and cleaning procedures, to ensure a safe and hygienic kitchen environment.-> Worked collaboratively with kitchen staff and management to ensure smooth operations, effectively communicating and coordinating tasks to support efficient meal service and resolve any issues promptly.-> Monitored inventory levels, managed stock rotation, and assisted with ordering supplies to ensure the availability of necessary ingredients and minimize waste while staying within budgetary constraints.

Uae

-> Supervised daily operations of the fitness center, including managing staff, scheduling maintenance and ensuring equipment is in excellent working condition to provide a safe and effective workout environment.-> Designed and implemented fitness programs and training sessions tailored to the needs of military personnel, promoting physical readiness and overall wellness through structured and engaging activities.-> Ensured adherence to military regulations and safety standards, conducting regular inspections and audits to maintain compliance and address any potential hazards or issues promptly.-> Fostered a positive and motivating atmosphere by actively engaging with members, addressing their concerns, and providing personalized fitness advice and support to enhance their physical fitness goals and performance.

Lakehurst, New Jersey, United States

-> Delivered exceptional customer service by checking guests in and out, addressing inquiries, and resolving issues promptly, ensuring a positive and efficient experience for all visitors.-> Managed reservations, room assignments, and special requests using hotel management software, coordinating with housekeeping and maintenance to ensure guest needs were met and rooms were prepared to standard.-> Enforced security protocols and procedures, including verifying guest identification and handling sensitive information, while maintaining adherence to military regulations and hotel policies.-> Performed administrative tasks such as processing payments, maintaining accurate records, and generating reports to support smooth front desk operations and effective communication within the team.-> Acted as the primary point of contact for guest concerns and complaints, employing problem-solving skills and diplomacy to resolve issues and ensure guest satisfaction, contributing to a positive reputation for the hotel.

Guam

-> Effectively supervised night shift operations, including coordinating kitchen staff, delegating tasks, and ensuring smooth workflow to meet meal preparation deadlines and maintain operational efficiency.-> Monitored food preparation and safety standards to ensure compliance with military regulations and dietary requirements, maintaining high-quality meal service and preventing contamination.-> Managed inventory levels and performed routine checks on food supplies and equipment, placing orders and restocking as needed to avoid shortages and support uninterrupted kitchen operations.-> Addressed and resolved any operational issues or staff concerns promptly, utilizing problem-solving skills to ensure continuity of service and uphold the kitchen's standards during the night shift.

Cherry Hill, New Jersey, United States

-> Delivered high-quality support to customers by addressing inquiries, resolving issues, and providing information on banking products and services, ensuring a positive and efficient customer experience.-> Processed transactions, managed account inquiries, and updated customer information with precision, maintaining accuracy and adhering to compliance and security protocols.

King Of Prussia, Pennsylvania, United States

-> Provided high-quality, personalized service to guests by promptly addressing their needs, taking accurate orders, and ensuring a memorable dining experience in a fast-paced environment.-> Demonstrated comprehensive knowledge of the menu, including steak cuts, preparation methods, and wine pairings, to offer informed recommendations and enhance the dining experience for guests.-> Managed multiple tables simultaneously by efficiently processing and expediting orders, coordinating with kitchen staff, and ensuring timely delivery of food and beverages.-> Addressed and resolved guest concerns or complaints with professionalism and tact, ensuring satisfaction and maintaining a positive dining atmosphere.-> Maintained a clean and organized work area, including setting up and clearing tables, adhering to health and safety standards, and ensuring the restaurant environment met high standards of cleanliness.

Lumberton, Nj

-> Accurately process and fill prescription orders, including verifying prescription details, dispensing medications, and providing essential counseling on proper medication usage to patients.-> Expertly assisted customers with medication inquiries, provided over-the-counter product recommendations, and managed front-end operations, ensuring a positive and efficient experience for all patrons.-> Monitored and managed medication inventory levels, including ordering, stocking, and ensuring proper storage of pharmaceuticals, while adhering to safety and regulatory guidelines.-> Performed administrative tasks such as maintaining patient records, handling insurance claims and billing, and managing pharmacy paperwork to ensure compliance and smooth workflow.-> Prepare and label medications, including compounding prescriptions when required, while adhering to safety standards and quality control measures to ensure accurate and safe dispensing.

Mcguire Air Force Base, Nj

-> Developed strong leadership and teamwork skills by working cohesively with peers to complete challenging tasks, demonstrate discipline, and achieve collective goals in a high-pressure environment.-> Built solid adaptability and problem-solving skills by exhibiting flexibility and problem-solving abilities by adapting to diverse situations, overcoming obstacles, and quickly learning and applying new procedures under stringent conditions.-> Skillyfully exhibited keen attention to detail and efficiency with a meticulous following of protocols and procedures, ensuring accuracy and high standards in performing assigned tasks and managing equipment.

Jackson, Nj

-> Engaged and entertained guests by delivering high-energy performances as a costumed character, creating memorable experiences for visitors and enhancing overall guest satisfaction in a dynamic, fast-paced environment-> Collaborated with team members and worked closely with fellow performers and park staff to execute themed events, parades, and interactive activities, ensuring seamless operations and adherence to safety protocols-> Maintained character integrity while consistently upholding character persona and brand image through enthusiastic interactions, adapting to diverse audience needs, and managing the physical demands of the role with professionalism and creativity

Executive Mba, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Marketing Communications

Marketing and Communication

Associate Of Arts (A.A.), Business Administration And Management, General

Activities and Societies: N/A Business Administration

Associate'S Degree, Hospitality Administration/Management

Activities and Societies: N/A Hospitality Management