Derek Mcgrath Email & Phone Number

Birmingham, Michigan, United States

Warren, Michigan, United States

-Using data from NHTSA, helped determine potential emerging safety trends in order to prevent a harmful situation happening to our customers-Utilizing SQL to compile data from Hadoop in order to document trends of both customer sentiment and safety incidents in new active safety technologies

-Through data analysis increased profits by 100% in the first month and another 50% by the sixth month of work-Using collected data, created simple rules that allow me to easily accept order to ensure customer satisfaction-Time management skills allow for maximum efficiency to achieve income goals while maintaining vehicle and business paperwork

- Material property testing of new and developing chemistries for data gathering and international standards compliance- Quality control testing for technique sensitive testing methods- Developing new testing methods for different material properties

Greater Salt Lake City Area

- Redesigned the Term Break process to reduce workload by 90%- Simplified Discounts process to streamline workflow and reduce duplicate work- Processed discount verification for over 2000 students per month

- Keyholder responsible for day to day operations- Regularly filled in to assist mechanics with all levels of repairs- Primary contact point amongst all stores for technical product knowledge

- Acted as primary customer contact in Accident Loss process - Handled over two million dollars a year in claims payments - Maintained relationships with partner repair shops and rental agencies

Data Science Fellow

Bachelor Of Arts - Ba, Organizational Communication, General