Dmitrii Kozlov Email & Phone Number

Moscow, Moscow City, Russia

- Conducted market research to identify customer needs and develop strategies to meet them- Developed a long-term product roadmap that balanced customer needs, business objectives, and technical capabilities- Developed customer segmentation models that identified key segments and their needs- Developed and launched a successful payroll project that generated $100k in revenue within the first quarter with $700K projected by end of 2024.- Increased quarter active users of MTS Bank app by 8%.- Created a dynamic personal account that recommended products to users based on their profile. This increased product conversion rate by 4%.- Best Q4 2023 bank employee (certificate)

Moscow, Moscow City, Russia

- Collaborated with Product Owner to write accurate user stories and acceptance criteria, incorporating technical dependencies that are ready to be consumed by the team.- Works with stakeholders to identify and clarify moderate to complex business requirements.- Created a dashboard to track key performance indicators and monitor progress against goals- Created automated voice bot for ticket refund confirmation, saving $16K monthly- Reduced flight search times from 2 min to 8 sec, improving CX and call volumes

Bachelor'S Degree, Computer Science In Economics

Bachelor'S Degree, Public Health And General Preventive Medicine Residency Program

Education record