Operations Director
Functions: • Operations and account management, business planning, budgeting, supervising of sales support and administrative tasks.• Development of business processes, improving procedures and IT systems, coaching and motivating.• Overseeing the functional operations of 50 employees across 10 regions.• Supervising the execution of orders at the Group’s plants (about $15 million annually).Achievements:• Improved the pricing model for greater accuracy and transparency.• Implemented electronic format for commercial business processes, reducing contract consideration time by 50%.• Introduced the ERP, CRM and ECM systems, improving efficiency and data management.• Automated tender monitoring process, resulting in a 3x reduction in labor costs.• Enhanced procurement process by implementing suppliers comparison forms and approval procedures.