Responsibilities:Managed the performance evaluation and management reporting system for Sber's corporate customer support center, including a call center, complaints service, and remote sales department.Developed and implemented:- A regular performance evaluation system and related materials.- A reward and incentive system for 5000+ employees across 60+ roles.- A balanced scorecard system for 16 senior executives.Productivity planning and staffing models.- 100+ dashboards using QlikSense, Grafana, and Apache Superset.- A unified data model for consolidating data from over 40 source systems.- A technological platform for reporting based on Sber's Data Factory.Responsibilities:- Led 8 teams (80 team members) responsible for operational reporting and platform development.- Ensured alignment of the product vision and team backlogs with the department's goals and strategy.- Ensured effective resource allocation, including budget for developers and staffing positions.- Served as the main contact for reporting-related matters for senior management and other bank teams.- Facilitated cross-functional interaction and communication.Career Progression:- Head of Development Department (until February 2019)- Project Director (Senior Project Manager) (since February 2019)

Responsibilities:Led an analytical department supporting the retail business in Ural Bank (1700 branches, about 8500 frontline employees).Key Achievements:- Implemented a weekly reporting system based on MS Access/Teradata.- Relocated from Yekaterinburg to Moscow based on performance.Responsibilities:- Led a team of 12 analysts.- Monitored business plan performance indicators.- Developed formats and regularly prepared dashboards, presentations, and reports for retail block executives and bank management.- Prepared reports and analysis for ad hoc requests from retail block departments.- Analyzed deviations and made recommendations for business units.- Decomposed business plan indicators for subordinate divisions.Technical Skills:Development using Teradata SQL, MS VBA.Career Progression:Senior Analyst (until January 2016)Manager of the Performance Management Department (since January 2016)

Key Achievements:Completed 49 projects providing consulting services to regional SMEs.Types of Projects:- Development and implementation of budgeting and planning systems for operational and financial performance.- Development of management accounting systems and management reporting.- Development of financial models for investment projects and business plans.- Audit of management accounting and reporting systems.

Responsibilities:Performed audit procedures to verify compliance of financial statements with IFRS for EU editions. Prepared complete financial statements for audited companies.Audit Objects:Holding companies and trading companies, including Alfa Group, TNK-BP, X5.Career Progression:Auditor (until January 2010)Senior Auditor (since January 2010)