Dmitry Vaganov Email & Phone Number

Russia

Санкт-Петербург, Россия

- Market launch for the new IT product (B2B cloud SaaS) involving business process monitoring of large businesses.- Prioritization and control of product activities: p&l accounting, marketing, lead generation, sales, project implementation and product development.- Writing and testing of product value proposition, identification of needs of the target audience (customer development), preparation of the sales-kit.- Supervision of product implementation team, allocation of resources, prioritization of tasks, management of external development teams.- Pipeline control, leadership of presales, evaluation of business cases and preparation oа presentations.- Consulting and business analysis of processes from the side of clients in finance, retail and telecommunication sectors.- Selection of the product team, assessments & performance reviews of employees.

Conducting consultations with early-stage startups, which search for additional investment in their products: - Diagnostics and scoring, identification the bottlenecks of business model to the achievement multiple growth;- Customer development. How to define the value of the product, what problem their solution solves;- How to find first users using or buying their products, control sales pipeline and sales funnel;- Test hypotheses using HADI cycle and using data-driven approach to make strategic decisions based on data analysis and interpretation.

- Managing CRM implementation key projects in collaboration with project team members;- Analysing the effectiveness of client's business operations and identification opportunities for improvement;- Lead project team to deliver high quality deliverables on time and on budget (analysts, project managers, UX designers, front/back-end developers), involvement extra outsourcing teams when it needs;- Lead post-implementation activities such as support and learning;- Participation in sales including presentation Bitrix24 features and benefits and workflow solutions.Achievement:- Assembled a team (6 members);- Closed 5 new enterprise customers;- Implemented agile methodology to production team;- Provided increase in revenue every quarter.

- Working directly with company stakeholders;- Managing the full sales-cycle, including contract generation and other deliverables for closing;- Driving growth through pre-existing relationships, response to client feedback;- Managing, mentoring and recruitment account team (account and project managers);- Delivering roadmap to achieve agency goals, updating agency services for customers;- Participation in conferences and workshops including like speaker (https://runet-id.com/50999/).Achievement:- Attracted key customers like Fujitsu, OZON, FC Zenit, Subway, Tricolor, Uralsib Bank, VTB development, Ulmart etс;- My account team closed 15-20 new enterprise customers per year;- Increased average of project budget on 40% per year;- Launched two new directions of services (CRM, Support);- Made more than 30 speeches on conferences and workshops;- Participated in growth of company in rating and in winning Awards (Top30 Russian Digital Agencies).

- Lead and control several projects at once, managing all communications, scope, timeline and budget; - Participation in sales including presentation and define a budget of project;- Translation project requirements into technical roadmap;- Designing prototypes for apps and websites (using Axure Pro);- Preparation development plan, prioritization and planning sprints;- Collaboration with team (analytics, UX-designers, front-end and back-end developers, DevOps, QA-specialists);- Maintenance and updating existing web-projects.Achievement:- Launched more than 30 successful web-projects for enterprise customers;- Got practice to manage inhouse and outsourcing teams;- Got sales experience and interpersonal communication skills;- Designed more than 50 prototypes and improved UI/UX design expertise.

Санкт-Петербург, Россия

- Customer service management;- Response on technical and billing questions;- Monitoring of servers and systems availability;- Setting up FTP, email clients, and setting and changing DNS records.

Экономист-Менеджер, Экономика И Управление На Предприятии

Инженер-Программист, Программное Обеспечение