Delana Gilmore Email & Phone Number

Atlanta, Georgia

~Conducting informative guided tours at the Atlanta History Center Midtown (Margaret Mitchell House) and Atlanta History Center Main (Wood Family Cabin)~Developing a thorough knowledge of Margaret Mitchell, Gone With the Wind (book and movie), and the Margaret Mitchell House and its history (including its preservation and restoration)~Developing a thorough knowledge of Georgia frontier life in the early 1800s for the Wood Family Cabin~Aiding in the operation at both campuses by admitting guests (using Galaxy), maintaining retail duties in the Museum Gift Shop (using Square for transactions), opening/closing exhibits and the buildings during regular operating hours and special events, answering telephone inquiries about both campuses of the Atlanta History Center, and assisting with and responding to any circumstances that arise~Providing operational support at special events (e.g.; Author Talks)~Helping in the training of new Guest Experience Ambassadors at the Midtown campus

Atlanta, Georgia

~Assisting at special, educational, and family events as a wayfinder/guide for people visiting the museum and historic homes~Providing administrative support for Volunteer Services Department (e.g.; redesigning and updatingthe Atlanta History Center's Volunteer Manual; designing and preparing evites to training andmeetings; etc.)~Conducting orientation and training for new volunteers~Furnishing data-entry support for the volunteer information online database, Volgistics~Monitoring and updating the Volunteers' Facebook page and Volunteer Services Web page on theAtlanta History Center's Web site~Volunteer Point Person at family programs at the Atlanta History Center

Anniston, Alabama

~Designing and preparing all publications (newsletters, press releases, mailings, brochures, etc.)~Designing and updating Web sites for Calhoun Baptist Association and its 501(c)3 nonprofit, CROSS~Performing administrative and clerical duties such as maintaining files, organizing meetings, writing reports and correspondences from dictation and handwritten notes, handling copies and faxes ~Serving as the point of contact for outside vendors and media/public relations inquiries~Managing the reception desk by greeting visitors and responding to telephones and in-person questions for information~Recordkeeping, archiving historical documents, and managing media library~Working with software: Dreamweaver for Web design; Microsoft Office Suite for publications and mailing; and Abode Creative Suite for photographs

Leeds, Alabama

~Corresponding with writers about upcoming article topics, deadlines, and verifying facts and marketing clients for approval or corrections of drafts of ads~Styling and formatting manuscripts by confirming word count and preparing for page layout and publication ~Performing administrative and clerical duties such as maintaining files, organizing meetings, writing reports and correspondences from dictation and handwritten notes, handling copies and faxes and making sure they functioned correctly~Managing the reception desk by greeting visitors and responding to telephones and in-person questions for information~Serving as the point of contact for outside vendors and media/public relations inquiries~Working with software: QuarkXpress for page layouts; FileMaker Pro for databases; and online program, Sequel Ad Sales, for advertising

Birmingham, Alabama

~Corresponding with writers about upcoming article topics, deadlines, and verifying facts~Styling and formatting manuscripts by confirming word count and preparing for page layout and publication (e.g.; scanning hard copies of manuscripts received from writers and assembling them in readable digital format for publication; etc.)~Preparing articles to be published on Web site ~Archiving past publications for records retention~Working with software: QuarkXpress for page layouts

Bachelor Of Arts (Ba)

Master Of Arts (Ma)