Dallas Munkus Email & Phone Number

Atlanta, GA

Remote (Atlanta)

Lead the analytics focused arm of RMSG, a wholly-owned subsidiary of BHG Financial. Responsibilities included gathering VOC, identifying opportunities, developing service offerings, and conducting impactful client engagements primarily for community banks and lenders.

Remote - Atlanta, GA

I built and led a team of data scientists within Predictive Analytics with responsibilities in data testing, technology, and tooling. I managed the transition of reports, RShiny apps, and other processes from on-prem servers to Azure Databricks. Additionally, I consulted and identified training courses and resources for the Predictive Analytics team on.

Remote (Atlanta)

I accepted a promotion onto this small consulting team after TransUnion purchased FactorTrust and I facilitated absorption and secession of customer analytics leadership. I partnered with current and prospective clients and Sales to understand current business problems, define analysis parameters, and ideate predictive analytic solutions and strategies..

As the Director of Customer Analytics, I sourced, led, and developed a team of Statistical Consultants focused on the testing and development of analytical solutions and strategies for client business problems. As a part of that process, I partnered with current and prospective clients and Sales to understand current business problems, define analysis.

I sourced, trained, and developed top-caliber analysts to serve as internal consultants for CarMax Auto Finance. My team was responsible for credit policy (developing, monitoring, and continuously testing a model responsible for originating ~$400 million per month), loss forecasting (developing models to accurately forecast losses on a $9+ billion.

I led and developed a team of 3 Sales Managers and 30 inside sales consultants to answer inbound phone and web traffic, deliver an unrivaled customer experience, and drive engaged customers into select CarMax locations across the Southeast.Additionally, I was responsible for a Team Manager and 12 associates that set retail service appointments for our.

In this role, I built, motivated, and led two teams of internal consultants responsible for advanced analytics, process engineering, and reporting / data management. This included identifying, testing, and managing the implementation of new operational strategies, using systems, advanced data processing and analytics to produce actionable insights, and.

Senior internal consultant at CarMax Auto Finance focused on customer retention and collections strategy for a growing, multi-billion dollar portfolio.Additional responsibility for managing the SAS Server for the organization, including recommendations for spend or upgrades to Senior Management, performing and facilitating upgrades and patch applications.

Internal consultant responsible for reporting and advanced analytics for CarMax Auto Finance's multi-billion dollar portfolio.

After joining CarMax Auto Finance, I spent time in Collections, Customer Service, and Repossession Departments in various roles before transitioning to Strategy.

Master’S Degree, Applied Statistics

Bachelor’S Degree, Computer Science

Associate’S Degree, Computer Programming

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program