senior analyst for global endeavors

oversaw security analytics for hospital facilities and interacted with criss functional departments to ensure saftey with cameras and turnstiles initiatives.

Responsibility for providing a portfolio of IT, Software and technology services that meet the needs of client. Also in charge of ensuring that the delivery of advanced technologies and solutions is done with a professional, honest and personalized service approach.Duties; Managing resources to meet daily delivery schedules.  Effectively managing multiple orders to ensure that they are delivered on time, within budget and to the Clients satisfaction. • Providing guidance to subordinates on company goals and policy.• Looking after post sale client relationships. • Monitoring staff to ensure the prompt resolution to all client queries.• Managing staff induction, training, and performance reviews.• Building strong, lasting client relationships with clients. • Delegating tasks and responsibilities to appropriate personnel. • Spotting new client business opportunities. • Delegating responsibility and ownership of tasks to staff. • Building up a working knowledge of clients operating environment. • Conducting key client facing meetings. • Resolving conflicts within the project team. • Communicating complex technical concepts to clients. • Writing up service delivery reports. • Ensuring that projects are completed on time.

• Ensure highest level of safety and quality control requirements are upheld • Develop required project documentation identifying project goals and tasks and generating assignments consistent to meet objectives • Establish change management procedures, including evaluation and communication for project duration. • Develop reporting strategy for projects• Establish processes to successfully deliver projects and services • Maintain clear communication with customers regarding mutual expectations while monitoring customer satisfaction. Seek and understand customer processes for proper alignment of expectations• Organize and lead a matrix project team as required • Ensure all commitments are met in accordance with pre-established project goals/objectives • Demonstrate control of equipment deliverables, service costs, project activities and customer hand-over requirements • Report on project financials and schedule progress based upon project goals • Analyze project data to predict project overall success • Seek out change opportunities and recommend new or revised strategies for project integration• Manage closure of project through customer final acceptance. Ensure an on-time and in-budget project • Evaluate and communicate final success of project • Extensive use of MS Project, MS Excel and MS Power Point for all project aspect

Working with Small Business and Mid-Size Business with Project Management, Asset Management, Asset Protection and Technology Support. Companies worked with are as follows for Microsystems• City of Glen Cove New York - IT Coordinator For the Glen Cove Youth Board • Ventronix – Coordinator for upgrading of Military manual• Tax Advisors - Coordinator for Tax office upgrade project • Nebraskaland – Project Manager for evaluating and resolve issues with transportation routing software• Napkin USA – Project Coordinator for sales in Northeast regionItems responsible for are as follows:• Responsible for evaluating and purchasing of all new item within scope of project. • Accountable for the interfacing with all client businesses to validate client service requirements • Managing the coordination with all client businesses regarding the deployment to ensure continuity of business services while project is is the execution phase.• Prime interface with all client businesses to ensure SLAs and service commitments.• Responsible for managing all third party vendor tools and applications.• Design and wrote detailed Standards, including standards definitions with in scope and project contraints• Managed new software licensing and asset management logs

• Managed Enterprise Windows7 rollouts and over saw a team of over 50 members• Determined product evaluation, project initiation, client and system requirements generation, vendor selection and management, design, development and testing.• Interfaced with client business groups to validate SLA’s and client service requirements • Coordinated with client business groups regarding the deployment to ensure continuity of service • Managed new software licensing and asset management logs for project rollouts• Extensive use of MS Project, MS Excel and MS Power point for all projects

• Managed a 3 ½ year project upgrading the companies delivery tracking system, with heavy emphasis on cell phone hardware and software rollouts for equipment used in the field • Migration level support manager for all cell phone related upgrades• Responsible for all phases of the Project Life Cycle form Initiation to close out.• Accountable for the management of project of all asset with regard to contracts and renegotiation of equipment • Formulated numerous enterprise level solutions for rollouts in asset management portion of all projects

Oversaw a group of 8 staff members at Levition supported 150 in house user and 13 other locations with support issuesSupported workstation in an office environment running Microsoft windows server 2000 and workstations with staring windows 95' , 98', 2000'.reviewed and suggested software for sales force and office working